Front Desk Specialist: Customer Experience & Office Support

Rydell Cadillac; Grand Forks, Northern (ND, KY); Hybrid; USD 31,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Employee vehicle purchase program

Job summary

Rydell Auto Center is searching for a Full Time Receptionist who possesses excellent customer service skills and a positive attitude. This individual will greet all customers and assist in directing them to their destination, while also handling basic office tasks to support the Sales and Office departments.

The role includes answering phones, addressing customer complaints, and completing clerical duties. The company values happy employees as key to delivering award-winning service and offers

Qualifications

• Excellent customer service skills and a winning attitude.
• Professional personal appearance.
• Ability to communicate customers' interests to management.

Responsibilities

• Greet customers and direct them to their destination.
• Answer phones and direct consumers to the proper department.
• Handle customer complaints diplomatically.
• Assist managers with various clerical duties.

Skills

Customer service skills

Communication

Microsoft Office

Job description

Rydell Auto Center is searching for a Full Time Receptionist who possesses excellent customer service skills and a positive attitude. This individual will greet all customers and assist in directing them to their destination, while also handling basic office tasks to support the Sales and Office departments.

The role includes answering phones, addressing customer complaints, and completing clerical duties. The company values happy employees as key to delivering award-winning service and offers