Front Desk Shift Manager

Landry's Inc.; Atlantic City (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

A prominent hospitality company in Atlantic City is looking for a Front Desk Shift Manager who ensures exceptional guest services while supervising front desk operations. The ideal candidate should have a Bachelor's degree in hotel management and at least one year of management experience. Responsibilities include delivering professional guest service, coordinating activities at the front desk, and handling guest-related issues. This role is crucial for maintaining high hospitality standards.

Qualifications

• Bachelor's degree in hotel management or equivalent experience is required.
• Previous front office experience is necessary.
• Minimum of one year management background.

Responsibilities

• Exhibit conduct in accordance with all Gaming Commission Regulations.
• Deliver positive, courteous, and professional guest service.
• Supervise front desk operations and handle guest-related problems.

Skills

Guest service

Communication

Management

Education

Bachelor's degree in hotel management

Job description

Job Description:

Job information Front Desk Shift Manager from the Company Landry's Inc., located in Atlantic City, NJ, United States. This latest Front Desk Shift Manager job vacancy is open to job seekers with a Bachelor Degree in the Administrative field.

Job Responsibility:

Golden Nugget Atlantic City has an excellent career opportunity for individuals that exhibit exceptional guest service and hospitality! The essential duties and responsibilities include:

• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
• Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
• Supervises the front desk operations.
• Handles any guest related problems.
• Assists in preparing schedules and training of all employees.
• Can recommend hiring and terminating in conjunction with disciplinary action.
• Coordinates activity between front desk and central reservations.
• Assures compliance with established hotel procedures and policies.
• Performs any other duties as assigned.

Requirements:

Bachelor's degree in hotel management or equivalent experience in the hotel industry. Previous front office experience required. Good communication and guest relation skills required. Minimum of one (1) year management background. Hotel/gaming exposure helpful. Excellent management and communication skills.

If you require alternative methods throughout the application process, please contact Golden Nugget Human Resources at 609-441-8474 or via email at [e-mail]