Front Desk Service Motivator Opening Shift

Gold's Gym Washington; Woodinville (WA); On-site; USD 24,000 - 25,000; Part time

Benefits offered by this job

Complimentary gym membership (PNW) and

Guest privileges

Paid sick leave

Opportunities for advancement

Job summary

Gold's Gym Washington is seeking an opening Service Motivator to greet members, set a positive tone each morning, and guide guests toward club memberships. Training is provided, and career paths into management are available.

You will open the club, manage opening tasks, handle transactions, and assist members with account questions while ensuring a welcoming environment.

Qualifications

• Friendly, positive and genuinely motivated to help people.
• Comfortable talking with anyone, in person and by phone.
• Able to manage multiple tasks and stay composed during busy periods.
• Comfortable using computers and basic software.
• Dependable and punctual.
• Available for early mornings, including some weekends and holidays.
• CPR/AED certification required or willing to obtain within 30 days of employment.

Responsibilities

• Greet every member by name and every guest with a smile.
• Maintain front desk security and check-ins.
• Make every member and guest experience memorable.
• Answer calls and answer questions about club and services.
• Lead tours and help guests choose memberships that fit goals.
• Enroll new members and introduce personal training and other services.
• Follow up with guests after visits.

Skills

Friendly and positive attitude

People communication

Multitasking

Computer basics

Punctual and dependable

Early morning availability

CPR certification eligible

Education

High school diploma or equivalent

Job description

Benefits

• Opportunity for advancement
• Training & development
• Employee discounts

Location

18600 Woodinville-Snohomish Rd, Suite 100, Woodinville, WA

Employment Type

Part-Time, hourly

Shift

Opening, beginning at 4:35am, combination of weekdays + weekends

Position Overview

As our opening Service Motivator, you are the first person members see each morning, and you set the energy for the day ahead. Your role is to create memorable experiences and guide guests toward joining the gym, and both are expected every shift. We provide full training, and many of our managers have begun their careers in this role.

Our Values

Motivating, Authentic, and Passionate in every interaction.

Key Responsibilities

Member Experience and Growth

• Greet every member by first name and every guest with a smile
• Maintain front desk security by making sure every member and guest is checked in
• Make every member and guest experience memorable
• Answer phone calls and questions about the club and services
• Lead tours and help guests choose the membership that best fits their goals
• Enroll new members and introduce personal training and other club services
• Follow up with guests after their visits

Opening and Club Operations

• Open the club on schedule and complete all opening procedures
• Review the previous evening's shift log and make sure the club is clean, stocked, and ready before members arrive
• Process retail and membership transactions
• Assist members with account and billing questions, escalating issues to management as needed
• Log maintenance needs and report safety concerns or incidents to management
• Support additional duties as needed

Qualifications

• Friendly, positive, and genuinely motivated to help people
• Comfortable talking with anyone, in person and by phone
• Able to manage multiple tasks and stay composed during busy periods
• Comfortable using computers and basic software
• Dependable and punctual
• Available for early mornings, including some weekends and holidays
• High school diploma or equivalent, or currently enrolled
• Must be CPR/AED certified or willing to obtain CPR certification within 30 days of employment.

Compensation and Benefits

• $17.13 - $18.00 per hour, based on experience
• Complimentary membership at all Gold's Gym PNW clubs, including tanning, red light therapy, and guest privileges
• Paid sick leave
• Opportunities to progress into management

Work Environment

You’ll be on your feet for the entire shift and must be comfortable with that. This role also requires moving throughout the club and lifting up to 55 lbs. Mornings bring a steady flow of regular members, with music and equipment noise throughout.