Front Desk & Security Operations Specialist

Blue Cross & Blue Shield of Minnesota; Eagan (MN); On-site; USD 52,000 - 76,000; Full time

Job summary

Blue Cross and Blue Shield of Minnesota is seeking a Physical Security Specialist to protect associates, visitors, and facilities. You will operate the Security Operations Center, manage access control, monitor security systems, and coordinate emergency responses while delivering professional service.

The role combines visitor management, receptions support, and security technology administration in a corporate environment.

Qualifications

• 1+ years of related work experience.
• High school diploma (or equivalent).
• Strong situational awareness, communication, and interpersonal skills.
• Experience using security platforms to identify and mitigate risk.
• Prior experience in physical security, access control, security monitoring, patrol operations, or related security roles.
• Ability to maintain current knowledge of security and safety practices through training and development.
• Ability to communicate clearly with varied internal contacts.
• Ability to recognize patterns in recurring issues and collaborate on practical solutions.
• Ability to organize and prioritize tasks across assignments.

Responsibilities

• Serve as the first point of contact for visitors and guests by welcoming individuals, managing visitor access and registration, directing visitors appropriately, and maintaining a secure and professional reception area.
• Support audits, investigations, and security reviews by gathering information and maintaining required documentation.
• Communicate and coordinate with the security and safety teams to maintain business operational continuity.
• Performs additional responsibilities consistent with the scope and level of the role, as assigned.

Skills

Situational awareness

Communication

Interpersonal skills

Security platforms

Physical security

Access control

Security monitoring

Patrol operations

Time management

Education

High school diploma

Job description

Blue Cross and Blue Shield of Minnesota is seeking a Physical Security Specialist to protect associates, visitors, and facilities. You will operate the Security Operations Center, manage access control, monitor security systems, and coordinate emergency responses while delivering professional service.

The role combines visitor management, receptions support, and security technology administration in a corporate environment.