Front Desk Sales Manager in Training

Massage Envy Franchising, LLC; Farmington (CT); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a motivated leader to inspire a team in delivering exceptional service. This role involves managing daily operations, driving sales, and fostering a positive workplace culture. With a focus on personal development and team support, you will have the opportunity to make a real impact while helping others feel their best. Join a caring community that values individuality and invests in your success, offering competitive pay and comprehensive benefits. If you're ready to lead and make a difference, this is the perfect opportunity for you.

Benefits

Employer-paid healthcare

401(k)

Paid time off

Flexible schedule

In-depth product and service training

Free monthly massage or skincare service

Discounts on retail products

Discounts on additional services

Qualifications

• Experience in management or sales, preferably in personal services.
• Ability to build relationships and motivate a team.

Responsibilities

• Manage Front Desk operations and drive memberships.
• Resolve customer challenges and maintain a therapeutic environment.
• Empower team members through training and performance reviews.

Skills

Leadership

Management

Sales

Customer Service

Team Motivation

Job description

Where Better Careers Begin!
Massage Envy West Farm

1600 SE Road

Farmington, CT 06032

[phone]

Are you a natural leader who loves to inspire others to succeed? At the Massage Envy West Farm Franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

• Competitive base pay, plus bonuses and commissions
• Employer-paid healthcare including medical, dental and vision plans
• 401(k)
• Paid time off for full time employees
• Paid Sick Time
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• Up to 40% off all retail products
• 50% off additional services

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all operational aspects of the Front Desk including driving memberships, promoting retail sales, guiding the team, managing deposits, customer service, and supporting Front Desk Employees
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.