Front Desk Sales Manager

Massage Envy Franchising, LLC; Farmington (MN); On-site; USD 45,000 - 52,000; Full time

Job summary

Join a dynamic team at a forward-thinking franchise that prioritizes wellness and customer satisfaction. As a leader, you will inspire and motivate a dedicated team to provide exceptional service in a supportive environment. With a focus on personal and professional growth, you will manage daily operations, drive sales, and foster a positive workplace culture. Enjoy competitive pay, comprehensive benefits, and a flexible schedule that promotes work-life balance. If you're passionate about helping others feel their best and ready to lead a caring community, this opportunity is perfect for you.

Benefits

Competitive base pay plus bonuses

Employer-paid healthcare

401(k)

Paid time off

Paid Sick Time

Employer Paid Telehealth Services

Employee Assistance Program

Flexible schedule

In-depth product and service training

Free massage or skincare service each month

Qualifications

• Experience in management or sales, preferably in personal services.
• Natural leadership skills to motivate and support a team.

Responsibilities

• Manage Front Desk operations, drive memberships, and promote retail sales.
• Empower team members through training and performance reviews.

Skills

Management experience

Sales experience

Team leadership

Customer service

Conflict resolution

Job description

Overview

Where Better Careers Begin!Massage Envy West Farm

1600 SouthEast Rd.

Farmington, CT 06032

[phone]

Are you a natural leader who loves to inspire others to succeed? At the Massage Envy West Farm Franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Perks & Pay:

• Competitive base pay,plus bonuses and commissions
• Employer-paid healthcare including medical, dental and vision plans
• 401(k)
• Paid time off for full time employees
• Paid Sick Time
• Employer Paid Telehealth Services
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• Up to 40% off all retail products
• 50% off additional services

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all operational aspects of the Front Desk including driving memberships, promoting retail sales, guiding the team, managing deposits, customer service, and supporting Front Desk Employees
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Salary

$45,000+

Job ID

2025-232605