Front Desk Sales Associate Location: GA-Alpharetta-30022

The Lash Lounge; Alpharetta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading salon specializing in Lash Extensions seeks a Front Desk Associate to enhance customer experiences and drive membership sales. In this role, you'll manage appointments, foster client relationships, and ensure a welcoming environment. Join a passionate team committed to exceptional service in a dynamic workspace.

Benefits

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Free lash extensions

30% off salon services

30% discount on retail products

Qualifications

• 2+ years customer service or retail sales experience.
• 2+ years of supervisory experience.
• Ability to work weekends and evenings.

Responsibilities

• Increase membership and retail sales.
• Greet visitors and enhance customer experience.
• Book appointments in person or by phone.

Skills

Customer service

Retail sales

Supervisory

Attention to detail

Communication

Multitasking

Tools

Mind Body Software

Microsoft Office

Canva

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

WHO WE ARE:

The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.
WHO WE ARE LOOKING FOR:

We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!

RESPONSIBILITIES:

• Increase membership sales and retail sales
• Greet visitors and provide an excellent customer experience
• Book appointments in person or by phone
• Cultivate strong relationships and partnerships
• Contribute to group operations
• Right hand to General Manager
• Lead a team of 3
• Maintain a clean and inviting environment inclusive of moderate house keeping

REQUIRED SKILLS:

• 2+ years customer service or retail sales experience
• 2+ years of supervisory experience
• Strong attention to detail
• Strong communication skills
• Ability to multitask in a fast-paced environment
• Ability to work weekends and evenings
• Experience with Mind Body Software is a plus!
• Experience with Microsoft Office a Plus
• Experience with Canva and Social Media platforms a plus

WHY JOIN OUR TEAM?

• Hourly wage; commensurate with experience
• Growth opportunities
• Free lash extensions
• 30% off all other salon services
• 30% Discount on retail products