Front Desk Sales Associate

Massage Envy; Strongsville (OH); On-site; USD 21,000 - 26,000; Full time

Job summary

Massage Envy in Strongsville, OH is seeking a Sales Associate who thrives on connecting with people and driving sales. You will promote memberships, retail products, and premium services, delivering memorable customer experiences while meeting or exceeding location targets.

The role emphasizes persuasive communication, relationship building, and a positive, high-energy presence in a fast-paced environment. Training and support accompany the opportunity for growth and rewards based on performance.

Qualifications

• Persuasive, outgoing personality with comfort influencing decisions.
• Competitive, goal-oriented mindset with a history of meeting or exceeding targets.
• Strong communication and relationship-building skills to connect with clients and close sales.
• Ability to thrive in a fast-paced, dynamic environment and take initiative.
• Good organizational skills to juggle tasks while keeping sales priority.
• Passion for wellness and belief in Massage Envy's services.

Responsibilities

• Drive sales by promoting memberships, retail products, and premium services to meet/exceed targets.
• Greet guests, communicate service value, and make personalized recommendations.
• Build relationships to foster loyalty and repeat business.
• Close deals by handling inquiries, overcoming objections, and converting leads.
• Manage appointments, phone inquiries, and transactions with an organized sales area.
• Track performance, suggest ideas to boost location sales and results.
• Maintain time management to maximize daily sales opportunities.
• Represent the brand with exceptional service and a professional atmosphere.
• Collaborate with team to achieve sales and operational goals.
• Perform daily cleaning and upkeep of the sales area.

Skills

Persuasive personality

Goal oriented

Strong communication

Relationship building

Fast-paced

Organizational skills

Passion for wellness

Sales experience preferred

Job description

6 Southpark Center, Strongsville, OH 44136 • Massage Envy - PCRK

Description

Are you a charismatic, results-driven individual who loves connecting with people and closing deals? Join our team at Massage Envy as a Sales Associate, where you’ll play a pivotal role in driving sales, creating memorable customer experiences, and achieving ambitious goals in a fast-paced, rewarding environment!

Key Responsibilities:

• Drive Sales Success: Actively promote and sell Massage Envy’s membership programs, retail products, and premium services to meet or exceed individual and location sales targets.
• Engage and Persuade: Greet every guest with enthusiasm, confidently communicate the value of our services, and make personalized recommendations to match clients with the right wellness solutions.
• Build Relationships: Create a welcoming, high-energy environment by connecting with clients, learning their needs, and using your influence to foster loyalty and repeat business.
• Close Deals: Skillfully handle inquiries, overcome objections, and convert leads into memberships and product sales with a confident, solution-oriented approach.
• Manage Sales Operations: Efficiently handle appointment scheduling, phone inquiries, and transactions while maintaining a clean and organized sales area.
• Compete and Win: Take ownership of your performance, track your progress against goals, and proactively suggest ideas to boost location sales and performance.
• Stay Productive: Maintain a time management plan to stay focused and maximize sales opportunities throughout the day.
• Uphold Our Brand: Embody Massage Envy’s Mission, Vision, and Values by delivering exceptional service and creating a positive, professional atmosphere.
• Team Collaboration: Support your team in achieving collective sales and operational goals while bringing energy and ideas to the table.
• Daily Excellence: Complete regular cleaning checklists to ensure a pristine sales environment.

Requirements

What We’re Looking For:

• A persuasive, outgoing personality who loves engaging with people and influencing decisions.
• A competitive, goal-oriented mindset with a proven ability to hit or exceed sales targets.
• Strong communication and relationship-building skills to connect with clients and close sales.
• Confidence in a fast-paced, dynamic environment where you can take initiative and drive results.
• Organizational skills to juggle multiple tasks while keeping sales at the forefront.
• Passion for wellness and a belief in the value of Massage Envy’s services.
• Ability to stand for extended periods and maintain a professional, energetic presence.
• Previous sales experience is a plus, but we’re looking for drive and personality above all!

Why Join Us?

• Be part of a vibrant, supportive team where your energy and ideas make a difference.
• Opportunity to shine in a role that rewards persuasion, hustle, and results.
• Competitive compensation with performance-based incentives for top performers.
• Training and support to help you master our services and sales processes.
• A fun, fast-paced environment where you can grow your sales skills and career.

Ready to Lead the Way in Sales?

If you’re a confident, persuasive go-getter who’s ready to crush sales goals and create unforgettable customer experiences, Let’s win together.

We Believe Our Differences Make Us Better.

We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, PCRK will provide reasonable accommodations for qualified individuals with disabilities.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.