Front Desk Sales Associate

Massage Envy; Fargo (ND); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Sign-on bonus

Employer-paid healthcare (full-time)

Matching 401(k)

Paid time off

Referral bonus program

Employee assistance program

Flexible schedule

Free massage/service monthly

Product discounts

Job summary

Massage Envy Fargo is seeking a Part Time Sales Associate to deliver outstanding customer experiences, educate clients about Total Body Care, and book appointments for wellness services.

The role supports daily operations, greets clients, schedules services, answers calls and emails, and helps grow the client base with personalized recommendations. Training and growth opportunities are provided.

Qualifications

• Retail or sales experience preferred.
• Excellent math and computer skills.
• Great people skills and ability to multitask.
• Knowledge of massage and skincare services is helpful.

Responsibilities

• Provide outstanding customer service and help guests feel valued.
• Educate clients on Massage Envy Wellness Program and services; book appointments and promote retail.
• Answer phones and emails; manage scheduling and clinic flow.
• Help grow and retain a client base through in-person and outreach efforts.

Skills

Customer service

Math skills

Computer skills

People skills

Multitasking

Job description

2424 13th Avenue South, Fargo, ND 58103 Massage Envy - Kevin Seeger

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Fargo, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

• Competitive base pay of $15.00-17.00/hourly plus tips, bonuses, and commissions
• Sign on BONUS for full-time employees
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• Matching 401(k) for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• Discounts on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Part Time

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location