Salon Coordinator

The Lash Lounge; Austin (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a vibrant and award-winning salon in Austin, where your passion for beauty and customer service can shine! As a Front Desk Associate, you'll play a key role in creating a welcoming atmosphere for clients while driving membership and retail sales. This position offers an exciting opportunity to grow your career in a supportive environment that values teamwork and excellence. Enjoy comprehensive training, competitive pay, and a range of benefits including health insurance, paid time off, and performance bonuses. If you're ready to embark on a rewarding journey in the beauty industry, we can't wait to meet you!

Benefits

Bonus based on performance

Employee discounts

Opportunity for advancement

Training & development

Blue Cross Blue Shield Health Insurance

Dental & Vision insurance

AFLAC supplemental insurance

24/7 Tele-doctor access

Paid time off

Complimentary lash extensions

Qualifications

• 1+ years of customer service or retail sales experience required.
• Strong attention to detail and ability to multitask in a fast-paced environment.

Responsibilities

• Increase membership and retail sales while providing excellent customer service.
• Schedule appointments and maintain a clean, inviting environment.

Skills

Customer Service

Retail Sales

Attention to Detail

Multitasking

MindBody Software

Tools

MindBody Software

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Training & development

WHO WE ARE:

THE LASH LOUNGE salons in Austin, TX are award-winning (Austin Statesman and Chronicle 2019 Best of Austin Winner, Austin Chronicle 2021 Finalist & Austin Chronicle 2022 and 2023 Best of Austin Winner), locally-owned and looking for dynamic, enthusiastic, experienced Lash Stylists for our salons! We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes. Our mission is to help every guest look and feel beautiful and it's how we exemplify ourselves as a community built on love, loyalty and confidence.

We take pride in offering a personalized guest experience in an elegant, relaxing and sanitary atmosphere. Our ideal candidate is passionate about providing exceptional services for our guests, including: semi-permanent eyelash extensions, lash & brow tinting, lash lifts, and facial threading. We provide industry-leading comprehensive training and continued education, and are committed to promoting a positive work environment and culture. This is your opportunity to be part of a growing, successful, supportive and collaborative team on the leading edge of the fastest growing beauty trend. We can’t wait to meet you!

WHO WE ARE LOOKING FOR:

We are looking for a highly motivated and experienced Front Desk Associate for our Austin, TX salons (Westlake, Mueller, and Cedar Park). Your expertise will be in providing an excellent customer experience to all of our guests and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and scheduling clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!

BENEFITS AND COMPENSATION

• Hourly wage; commensurate with experience + Bonus opportunities
• Career growth opportunities
• Discounts on retail products
• Blue Cross Blue Shield Health Insurance
• Dental & Vision insurance
• AFLAC supplemental insurance (Short-term disability, dental, vision, accidental, and much more!)
• 24/7 Tele-doctor access
• Paid time off
• Performance bonuses & incentives
• Complimentary lash extensions and all other salon services

RESPONSIBILITIES:

• Increase membership and retail sales
• Greet guests and provide an excellent customer experience
• Schedule appointments in person or by phone/text
• Contribute to group operations, such as inventory maintenance
• Maintain a clean, sanitary, and inviting environment

REQUIRED SKILLS:

• 1+ years customer service or retail sales experience
• Strong attention to detail
• Ability to multitask in a fast-paced environment
• Ability to work at least one weekend day and evenings until 8:00pm
• Experience with MindBody Software is a plus!

If you are sales driven, get excited about growing your career, building a winning culture, and you love working in a high-end spa-like setting, we'd love to meet you!