Front Desk Sales and Customer Service Associate - PART TIME

The Lash Lounge; Carmel (IN); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a vibrant team at a luxury destination for eyelash and eyebrow services! This role as a Front Desk Sales Associate offers a dynamic environment where you can thrive on customer interaction and sales. You'll engage with guests, coordinate appointments, and create memorable experiences. With competitive pay, commissions, and bonuses, plus fantastic perks like free services and discounts, this position is perfect for outgoing individuals passionate about beauty and customer service. Be part of a growing team that values fun and excellence!

Benefits

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Training & development

Free lash and brow services

Qualifications

• 2 years of customer service experience required.
• Sales and marketing experience preferred, especially in retail.

Responsibilities

• Meet and exceed guest membership and scheduling targets.
• Consult with guests on services, memberships, and products.
• Manage accurate sales transactions and guest records.

Skills

Customer Service

Sales Skills

Communication Skills

Multitasking

Integrity

Education

High School Diploma

Tools

MindBody Software

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Training & development

Seeking outgoing, personable, sales-oriented individuals to work at The Lash Lounge Carmel as Front Desk Sales Associates!
Front Desk Sales Associate - PART TIME:
What We Do: The Lash Lounge is the luxury destination for eyelash and eyebrow services. Our guests are able to step out and face the world with confidence.

Why Join our Sales Team: We value our fun-filled, rewarding work environment, with fantastic guests and team members. We are growing and expanding our team! You earn sales commissions and bonuses on top of a competitive base hourly rate! Benefits include free lash and brow services, and discounted products.

Schedule: MUST HAVE AVAILABILITY WEEKDAYS/WEEKENDS/EVENINGS
Key Responsibilities:

• Meet and exceed guest membership and scheduling targets
• Consult with guests on key benefits of services, memberships, and retail products
• Coordinate appointment scheduling, communicating confidently via phone, text and email
• Create an outstanding experience so every guest will want to return
• Decisively resolve issues, appropriately escalating issues to mitigate in future
• Manage accurate sales transactions and guest/member records within MindBody software
• Other duties as assigned

Our ideal candidate:

• You are a spirited, outgoing team member who is passionate about excellent customer service
• You take pride in, and truly enjoy, cultivating relationships with guests
• You smile and demonstrate exceptional communication skills with ability to listen, clearly communicate
• You can work in fast paced environments, multitasking and prioritizing
• You always work with the highest levels of integrity and respect and avoid gossip/drama
• You always present as professional, confident and approachable
• You are skilled at using various technology platforms and feel comfortable learning to use new programs

Schedule: MUST BE AVAILABLE WEEKDAY EVENINGS, SATURDAY AND SUNDAY
Experience:

• Customer service and/or front desk/receptionist: 2 years
• Sales and/or marketing experience: 2 years (Preferred, especially in a retail or membership model)
• Salon/beauty experience preferred

Job Type: Full time and part time available. Reports to the Salon Manager. Will work in coordination with the Front Desk team.

Pay: Sales Commissions + $13.00-$15.00 per hour Base Pay + Bonus eligible Compensation: $13.00 - $16.00 per hour


WHAT WE DO:

The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.

WHY JOIN OUR TEAM:

We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.

Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Lash Lounge Corporate.