Front Desk Representative - Non-Seasonal

goldfish-careers; Plainfield (IL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Paid time off

Employee discounts

Flexible schedule

Paid on-the-job training

Growth and career development

Job summary

Goldfish Swim School is seeking a Front Desk Customer Service Representative at our Plainfield location. You will deliver exceptional service to families, handle front-desk tasks, and support billing and scheduling with a friendly, can-do attitude.

Join a fast-paced, kid-friendly team that values energy, reliability, and teamwork. We offer on-the-job training, flexible scheduling, and growth opportunities within a culture-driven workplace.

Qualifications

• Excellent communication and strong organizational skills.
• High energy, reliable and with a strong work ethic.
• Comfortable working with children and families.
• Team player with a positive attitude.
• Able to pass a background check.

Responsibilities

• Deliver WOW customer service to every family.
• Assist with scheduling, billing, and account support.
• Help grow our community through membership sales.

Skills

Communication skills

Organizational skills

High energy

Work ethic

Child-friendly

Team player

Background check

Job description

Benefits:

• Paid time off
• Employee discounts
• Flexible schedule

Make waves—and build your future.

At Goldfish Swim School, we’re not just teaching kids to swim, we’re helping our team grow, too. Gain real-world skills, build confidence, and be part of a high-energy, supportive team.

Position:

Front Desk Customer Service Representative

What You’ll Do:

• Deliver WOW customer service to every family
• Assist with scheduling, billing, and account support
• Help grow our community through membership sales

What We’re Looking For:

• Great communication and organization skills
• High energy and a strong work ethic
• Comfortable working with children and families
• Team player with a positive attitude
• Ability to pass a background check

Perks & Benefits:

• Paid on-the-job training
• Flexible scheduling
• Fun, culture-driven workplace
• Employee recognition programs
• Growth and career development opportunities

Goldfish Swim School is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see http://www.goldfishswimschool.com.

NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School is an Equal Opportunity Employer.