Front Desk Representative (Closer) - 34th Street

Crunch Fitness; New York (NY); On-site; USD 100,000 - 125,000; Part time

Job summary

An established industry player in fitness is seeking a Front Desk Representative to join their vibrant team. This role is perfect for energetic individuals who thrive in a fast-paced environment and enjoy interacting with others. As a Front Desk Representative, you will be the first point of contact for members, ensuring they feel welcomed and valued. Your responsibilities will include checking in members, facilitating communication, and maintaining a clean workspace. If you're passionate about fitness and eager to inspire others, this opportunity offers a fun and dynamic work environment with great perks.

Benefits

Complimentary Crunch gym membership

Group health insurance

Disability insurance

Life insurance

Time-off benefits

Discounts on services and products

Complimentary CPR/AED Re-certifications

Qualifications

• Must be 18+ years of age with experience in a fast-paced environment.
• Strong customer service and communication skills are essential.

Responsibilities

• Greet members and guests with a smile and assist with check-in.
• Facilitate member requests and maintain a welcoming atmosphere.
• Sell retail products and assist in various club areas as needed.

Skills

Customer Service Skills

Communication Skills

Multitasking Skills

Fluency in English

Reading and Writing Skills

Job description

Front Desk Representative (Closer) - 34th Street

Join to apply for the Front Desk Representative (Closer) - 34th Street role at Crunch Fitness

Front Desk Representative (Closer) - 34th Street

3 weeks ago Be among the first 25 applicants

Join to apply for the Front Desk Representative (Closer) - 34th Street role at Crunch Fitness

Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment.

Looking to combine work, fitness and fun? Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you!

Benefits/ Perks:

• Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more
• Complimentary CPR/AED Re-certifications
• Benefits including group health insurance, disability insurance, life insurance, time-off benefits like vacation and holidays, and others. Must maintain full time status
• Complimentary Crunch gym membership
• Discounts on services, products, and much more!
  
  

Front Desk Representative Responsibilities:

• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Facilitate any messages on club software at member check-in
• Answer phones in courteous, helpful, professional manner
• Communicate special events to members and guests
• Maintain an atmosphere which makes members feel welcome
• Facilitate all member requests or forward to a manager
• Maintain professional disposition at all times
• Understand and follow all policies, procedures and standards
• Sell retail products (if sold at the front desk)
• Schedule member service needs
• Assist in retail, childcare, etc. desks/areas as needed
• Facilitate payment of member services in accordance with company procedures
• Know club facility, services, and schedules
• Maintain a clean and organized work area
• Assist in all projects as delegated by club management
• Above position may report to Operations Manager where applicable
• Follow all policies and procedures in Employee Handbook
• Above description may be subject to change or alteration at any time
  
  

Qualifications:

• Fluent in English
• Proficient reading and writing skills
• Good communication skills
• Strong customer service skills
• 18+ years of age
• Experience in a fast-paced environment
• Multitasking skills
• High energy and patience required
• Open availability
  
  

Crunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Compensation: $16.50 per hour

LEAD. INSPIRE. SUCCEED.

Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment.

Looking to combine work, fitness and fun? Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Wellness and Fitness Services

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