Front Desk Representative

D Succeed Learners; Jeffersonville (IN); On-site; USD 2,300 - 4,700; Full time

Benefits offered by this job

Paid sick time

Provident Fund

Job summary

D Succeed Learners is seeking a Front Desk Executive cum Test Center Administrator to be the face of the company and ensure exam integrity. You will handle front desk duties and supervise certification exams, creating a professional environment for visitors and candidates.

The role requires 1–2 years in customer service or testing settings, with basic Microsoft Office skills. This on-site position offers paid sick time and Provident Fund benefits.

Qualifications

• Education: High school diploma or equivalent; Bachelor’s degree preferred.
• Experience: 1–2 years in customer service, reception, or testing/invigilation.
• Tech Skills: Beginner to intermediate Microsoft Office proficiency.
• Soft Skills: Exceptional multitasking and organizational skills.

Responsibilities

• Welcome visitors and greet clients, walk-ins, and candidates.
• Answer, screen, and route phone calls; respond to emails.
• Receive, sort, and distribute mail, couriers, and deliveries.
• Coordinate exam seating, manage calendars, and check-in candidates.
• Maintain testing workstations, computers, and reception areas.
• Launch exam software, restart systems, and coordinate with IT support.

Skills

Customer service

Reception

Multitasking

Organizational skills

Microsoft Office

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

The Front Desk Executive cum Test Center Administrator serves as the face of the company and the primary enforcer of exam integrity. Responsibilities split between traditional front desk operations and supervising specialized certification exams.

Key Responsibilities

• Welcome Visitors: Greet clients, walk-ins, and candidates warmly, providing a professional first impression.
• Manage Communications: Answer, screen, and route incoming phone calls, and respond to email inquiries.
• Handle Logistics: Receive, sort, and distribute daily mail, couriers, and office deliveries.
• Manage Schedules: Coordinate exam seating charts, manage appointment calendars, and handle candidate check-ins.
• Maintain Facilities: Ensure testing workstations, computers, and reception areas are clean, functional, and organized.
• Basic Troubleshooting: Launch exam software, restart systems, and coordinate with IT support for technical glitches.
• Inventory & Maintenance: Monitor office supplies, manage testing materials, and ensure the reception and testing areas are clean and tidy

Qualifications & Skills

• Education: High school diploma or equivalent required; Bachelor’s degree preferred.
• Experience: 1-2 years of experience in customer service, reception, or a testing/invigilation environment.
• Tech Skills: Beginner to intermediate proficiency in Microsoft Office (Word, Excel, Outlook).
• Soft Skills: Exceptional multitasking and organizational skills with the ability to maintain composure under pressure.

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Work Location: In person