Front Desk Representative

FOOT ANKLE SPECIALTY CENTERS LLC; Arizona; On-site; USD 30,000 - 42,000; Full time

Job summary

FOOT ANKLE SPECIALTY CENTERS LLC is seeking a friendly Front Desk Representative to be the first point of contact for our patients. You will greet clients, check in, answer calls, schedule appointments, and collect payment information in a busy clinic setting.

The ideal candidate has strong communication, multitasking abilities, basic computer skills, and a professional, team-oriented approach to supporting providers and clinical staff throughout daily operations.

Qualifications

• Previous medical office or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and experience with electronic medical records is a plus.
• Reliable, professional, and team-oriented.

Responsibilities

• Greet and check in patients with a welcoming attitude.
• Answer a high volume of incoming phone calls professionally.
• Schedule, reschedule, and confirm patient appointments.
• Verify insurance eligibility and collect copays.
• Scan and upload documents into electronic medical records.
• Maintain accurate patient demographics and insurance information.
• Assist with referrals, authorizations, and medical records as needed.
• Respond to patient questions and provide exceptional customer service.
• Work closely with providers and clinical staff to ensure smooth daily operations.

Job description

Job Description

Job Description

Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Greet and check in patients with a welcoming attitude.
• Answer a high volume of incoming phone calls professionally.
• Schedule, reschedule, and confirm patient appointments.
• Verify insurance eligibility and collect copays.
• Scan and upload documents into electronic medical records.
• Maintain accurate patient demographics and insurance information.
• Assist with referrals, authorizations, and medical records as needed.
• Respond to patient questions and provide exceptional customer service.
• Work closely with providers and clinical staff to ensure smooth daily operations.

Qualifications

• Previous medical office or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and experience with electronic medical records is a plus.
• Reliable, professional, and team-oriented.