Front Desk Receptionist-Therapy Beach office

Orthopaedic Associates; Panama City Beach (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading healthcare provider in Panama City Beach seeks a Front Desk Receptionist for their Therapy Beach office. This part-time role involves managing patient interactions, scheduling appointments, and ensuring smooth office operations. The ideal candidate will have a high school diploma and relevant experience in a medical setting.

Benefits

401(k)

Dental insurance

Health insurance

Life insurance

Vision insurance

Qualifications

• 2 years of relevant experience scheduling in a medical office.
• 1 year of experience working with EHR.
• Experience in Orthopedics is a plus.

Responsibilities

• Welcomes and greets all patients and visitors, in person or over the phone.
• Registers new patients and updates existing patient demographics.
• Facilitates patient flow by notifying the provider of patient’s arrival.

Skills

Communication

Multi-tasker

Attention to detail

Ability to work in a fast pace environment

Teamwork / Collaboration

Self and situational awareness

Education

High school diploma or equivalent

Job description

Front Desk Receptionist-Therapy Beach office

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Front Desk Receptionist-Therapy Beach office

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Receptionist

The therapy medical receptionist is one of the primary points of contact for the medical office. The receptionist helps coordinate the care of the patients and serves as a liaison with the patient, medical staff and provider of care.

Summary of tasks

• Welcomes and greets all patients and visitors, in person or over the phone.
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
• Registers new patients and updates existing patient demographics by collecting patient detailed information including personal and insurance or financial information.
• Verifies all new patient or existing patient insurance and personal information as entered by the call center operator at the time the appointment was made.
• Facilitates patient flow by notifying the provider of patient’s arrival, being aware of delays, and communicating with patients and clinical staff.
• Schedules next appointments and reschedules any patient appointments.
• Collects patient payments and records these payments on a daily batch sheet for billing.
• Maintains the cash drawer for the office and reconciles the petty cash on a daily basis.
• Responds to patients, prospective patients, and visitor inquiries in a courteous manner.
• Protects patient’s rights by maintaining confidentiality of personal and financial information.
• Keeps office supplies within the clinic adequately stocked by anticipating inventory.
  
  
  

Qualification

• High school diploma or equivalent
• 2 years of relevant experience scheduling in a medical office environment
• Thorough understanding of medical office workflows
• 1 year of experience working with EHR
• Experience in Orthopedics is a plus
  
  
  

Skills And Abilities

• Communication
• Multi-tasker
• Attention to detail
• Ability to work in a fast pace environment
• Teamwork / Collaboration
• Ability and desire to learn new things and improve processes
• Ability to listen and understand patient and provider concerns
• Self and situational awareness
  
  
  

Job Type: Part-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Vision insurance
  
  
  

Healthcare setting:

• Clinic
• Medical office
  
  
  

Medical specialties:

• Primary Care
• Radiology
• Physical Therapy
  
  
  

Schedule:

• Monday to Friday
  
  
  

Application Question(s):

• Please list the rate of pay you are looking for.
  
  
  

Education:

• High school or equivalent (Preferred)
  
  
  

Experience:

• Customer service: 1 year (Preferred)
• Medical receptionist: 1 year (Preferred)
  
  
  

Work Location: In person

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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