FRONT DESK RECEPTIONIST/ PT AIDE

Cooper University Health Care; Cape May Court House, Village of Monroe (NJ, NY); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Cape May County is seeking a dedicated individual to join their team. The role involves greeting visitors, providing exceptional customer service, scheduling appointments, and assisting therapists. Ideal candidates will have experience in a healthcare environment and strong interpersonal skills. This position offers a chance to grow in a supportive environment with comprehensive benefits.

Benefits

Comprehensive employee benefits program

Professional development opportunities

Attractive working conditions

Qualifications

• One year of experience in customer service or reception, health care environment preferred.
• Prior exercised therapy experience or training/certification.

Responsibilities

• Greets visitors and assists them during check-in, intake and check.
• Schedules appointments and records information in Practice Management System.

Skills

Customer Service

Interpersonal Skills

Education

High School graduate or equivalent

Job description

About Us

Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional, three urgent care facilities; Cape Regional Physicians Associates with primary care and specialty care providers delivering services in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional, the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Cooper University Hospital Cape Regional is accredited by the Joint Commission and has received the Gold Seal of approval

#LI-CU1

Experience Required

• Greets visitors and assists them during check-in, intake and check
• Provides outstanding customer service
• Keeps Therapists on track and assists with exercise/therapy practices
• Schedules appointments and records information in Practice Management System ( Electronic Scheduling System)
• Answers telephone calls and routes appropriately
• Verifies insurance eligibility, ensures requirements are met and explains to patients as needed
• Collects co-pays
• Performs other duties as assigned

Education Requirements

• High School graduate or equivalent

Special Requirements

• One year of experience in customer service or reception, health care environment preferred
• Prior Exercised therapy experience or training/certification
• Computer experience preferred, Interpersonal skills must be well-developed