Front Desk Receptionist PRN/FLEX

Erickson Senior Living; Houston (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant community as a Front Desk Receptionist, where you will be the welcoming face for residents and visitors. This role is essential in creating a warm atmosphere and ensuring efficient communication within the community. You will manage various tasks, from greeting guests to handling emergency calls, all while contributing to a culture of diversity and inclusion. With opportunities for growth and a supportive work environment, this position is perfect for those looking to make a meaningful impact in the lives of seniors. Enjoy a flexible schedule and a range of benefits that promote your well-being and professional development.

Benefits

Medical, dental, and vision packages

PTO Plans

401k with company match

Onsite medical centers

30% discount on food and drinks

Growth Opportunities

Education assistance

Certification reimbursement

Qualifications

• Experience as a receptionist is essential for this role.
• Strong verbal communication skills are required.

Responsibilities

• Greet and direct residents, visitors, and staff efficiently.
• Handle emergency calls and dispatch appropriate personnel.
• Manage resident lists and maintain accurate census information.

Skills

Receptionist experience

Excellent verbal skills

Ability to multi-task

Job description

Join to apply for the Front Desk Receptionist PRN/FLEX role at Erickson Senior Living.

Location:
Eagle's Trace by Erickson Senior Living

Join our team as a Communications Specialist (Front Desk), a crucial role within our community. As the first point of contact for residents, family members, and candidates, you'll set the tone for their experience and ensure a warm and welcoming environment.

Compensation: $15.00 / hr

What We Offer

• A culture of diversity, inclusion, equity, and belonging, which builds on our mission, vision, and values
• Medical, dental, and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching, and telemedicine options
• PTO Plans, PLUS company-paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
• Education assistance, certification reimbursement, and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones

How You Will Make An Impact

• Greet and direct our residents, visitors, and staff, handle questions and concerns efficiently
• Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner
• Monitor all emergency pull cords for Independent Living residents
• Track the status of residents involved in situations, e.g., transported to a hospital
• Manage resident lists, alphabetically and by apartment
• Assist with maintaining accurate census information, hospitalizations, deaths, etc., and keep an accurate list of residents who are away and returning
• Responsible for logging all resident packages and notifying residents of a package pick-up via notice, ensuring all mail is dispatched through U.S. Mail at the end of each day, and sort and distribute all inter-office mail

What You Will Need

• Receptionist experience required
• Excellent verbal skills
• Ability to multi-task

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Eagle’s Trace is a beautiful 70-acre continuing care retirement community in West Houston, Texas. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Eagle’s Trace helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.