Front Desk Receptionist (Part Time)

Aston Carter; Madison (WI); On-site; USD 32,000 - 34,000; Part time

Benefits offered by this job

Medical & Vision

Critical Illness & Hospital

401(k) Plan

Life Insurance

Disability Insurance

Health Spending Account

Transportation Benefits

Employee Assistance

PTO & Leave

Job summary

Aston Carter is seeking a part-time Workplace Experience Ambassador in Madison, Wisconsin. You will be the face of the workplace, greeting employees, guests and vendors, managing front-desk style inquiries, and supporting operations to maintain high standards of aesthetics and efficiency.

Working Monday through Friday 8am–1pm, you will handle badge processes, space readiness, and event logistics while staying aligned with client contracts and quality KPIs.

Qualifications

• 3 years of experience in facilities, workplace operations, hospitality, or security.
• Ability to lift up to 50 lbs and move furniture as needed.
• Excellent communication, organization, and problem-solving skills.
• Proficiency in Microsoft Office and administrative tasks.
• Experience in customer service and front desk operations.

Responsibilities

• Serve as the first point of contact for all employees, guests, and vendors, providing a professional and welcoming experience.
• Respond promptly to inquiries via Slack, email, and in person to ensure an exceptional customer experience.
• Act as a central point of contact, providing information and wayfinding for campus services and activities.
• Execute the badging and visitor process for employees, visitors, and third-party providers.
• Conduct daily walkthroughs of the studio to ensure high standards of aesthetics and functionality across kitchens, common areas, and meeting rooms.
• Support employee moves, space reconfigurations, and workstation readiness.
• Manage kitchen inventories, food and beverage reordering, and supply restocking.
• Organize and track purchases, manage receipts, and handle accounting.
• Submit and track facilities tickets for repairs, cleaning, and maintenance issues.
• Provide setup and logistical support for on‑site events such as game launches, all‑hands meetings, studio celebrations, and employee engagement activities.
• Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
• Deliver an exceptional quality of service as reflected by client feedback.
• Coordinate site operations in accordance with all agreed policies, procedures, and contract scope.

Skills

Facilities operations

Hospitality experience

Communication skills

Problem-solving

Tools

Microsoft Office

Job description

Job Description

We are seeking a dedicated and professional Workplace Experience Ambassador to join our team. This part-time role is crucial in creating a welcoming and efficient environment for employees, guests, and vendors. You will be the face of our workplace, ensuring high standards of service and aesthetics are maintained.

Job Title: Workplace Experience Ambassador

We are seeking a dedicated and professional Workplace Experience Ambassador to join our team. This part-time role is crucial in creating a welcoming and efficient environment for employees, guests, and vendors. You will be the face of our workplace, ensuring high standards of service and aesthetics are maintained.

Responsibilities

• Serve as the first point of contact for all employees, guests, and vendors, providing a professional and welcoming experience.
• Respond promptly to inquiries via Slack, email, and in person to ensure an exceptional customer experience.
• Act as a central point of contact, providing information and wayfinding for campus services and activities.
• Execute the badging and visitor process for employees, visitors, and third-party providers.
• Conduct daily walkthroughs of the studio to ensure high standards of aesthetics and functionality across kitchens, common areas, and meeting rooms.
• Support employee moves, space reconfigurations, and workstation readiness.
• Manage kitchen inventories, food and beverage reordering, and supply restocking.
• Organize and track purchases, manage receipts, and handle accounting.
• Submit and track facilities tickets for repairs, cleaning, and maintenance issues.
• Provide setup and logistical support for on‑site events such as game launches, all‑hands meetings, studio celebrations, and employee engagement activities.
• Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
• Deliver an exceptional quality of service as reflected by client feedback.
• Coordinate site operations in accordance with all agreed policies, procedures, and contract scope.

Essential Skills

• 3 years of experience in facilities, workplace operations, hospitality, or security.
• Ability to lift up to 50 lbs and move furniture as needed.
• Excellent communication, organization, and problem‑solving skills.

Additional Skills & Qualifications

• Proficiency in Microsoft Office and administrative tasks.
• Experience in customer service and front desk operations.

Work Environment

This is a part‑time position with working hours from Monday to Friday, 8am to 1pm. The role is based in a dynamic workplace environment where you will interact with a diverse range of employees, guests, and vendors. The dress code is business casual.

Job Type & Location

This is a Contract position based out of Madison, WI.

Pay And Benefits

The pay range for this position is $23.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 2, 2026.

Workplace Type

This is a fully onsite position in Madison,WI.

About Aston Carter

Aston Carter provides world‑class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry‑leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.