Front Desk Receptionist - Outpatient Rehab - Frederick Health

Txteam; Maryland; On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading outpatient rehabilitation clinic as a Front Desk Receptionist. We seek an energetic candidate to enhance patient experiences while managing front desk operations. This full-time role offers comprehensive benefits in a supportive environment focused on teamwork and patient care.

Benefits

Medical, Dental, and Vision insurance

Health Savings Account

Paid Time Off

Disability Insurance

401(k) plan

Qualifications

• At least 2 years of medical office front desk experience.
• Understanding of patient insurance benefits.

Responsibilities

• Answer phone calls and schedule patient appointments.
• Manage office supply inventory weekly.
• Register patients and process transactions.

Skills

Customer Service

Organizational Skills

Communication

Attention to Detail

Multi-tasking

Education

High School diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

Description

Are you the type of efficient and goal-oriented person who would excel in a Front Desk Outpatient Rehab Receptionist position?

Tx:Team is seeking a Front Desk Receptionist to join our team at Frederick Health Physical Therapy & Sports Rehab Aspen Ridge Outpatient Clinic, part of Frederick Health in Frederick, Maryland.

Details:

This busy outpatient rehabilitation clinic provides Physical Therapy services mainly to orthopedic and sports rehab patients. We are looking for an energetic candidate to handle receptionist duties and ensure a positive patient experience.

Join a team known for excellent service. This is a full-time role with comprehensive compensation and benefits, including Paid Time Off and Continuing Education benefits.

Hours: Monday – Friday. No weekends or holidays.

Ideal Candidate:

• Enthusiastic about joining a dynamic team
• At least 2 years of medical office front desk experience
• Understanding of patient insurance benefits and ability to explain them
• Minimum 2 years experience with EMR systems and patient scheduling
• Excellent customer service, organizational, and communication skills
• Ability to collaborate with clinical and administrative staff
• Proficient in Microsoft Office (Word, Excel, Outlook), typing, and data entry
• Knowledge of physician referral processes
• Ability to interact professionally with physicians' staff, insurance providers, colleagues, and patients
• Strong work habits, attention to detail, and ability to meet deadlines
• Ability to multi-task and prioritize
• Ability to work independently following instructions
• Knowledge of medical terminology

Responsibilities:

• Answer phone calls
• Schedule patient appointments
• Manage office supply inventory weekly
• Organize and prepare patient charts for therapists
• Register patients on first visit, including collecting information and health history
• Process patient transactions and collect co-pays
• Complete and transmit clinic data regularly
• Close clinic daily, including financial reconciliation, deposits, charting, and scheduling

Minimum Requirements:

• Two years of medical office front desk experience
• High School diploma or equivalent

Benefits:

Comprehensive benefits package, including:

• Medical, Dental, and Vision insurance
• Health Savings Account with company contributions ($750 for employee only, $1500 for employee plus)
• Paid Time Off
• Disability Insurance
• Critical Illness and Accident Insurance
• CollegeChoice529 savings plan
• Company Paid Life Insurance and voluntary options
• 401(k) plan
• Employee Assistance Program
• Associate Discount Program
• Opportunities for diverse experience
• Mentorship for new hires

Why Join Tx:Team:

Our culture emphasizes teamwork, collaboration, and a solution-oriented attitude. We value ownership, care, and putting our associates first. Tx:Team is dedicated to creating an inclusive, supportive environment for all.

We are passionate about healing and committed to fostering an environment where everyone feels valued and included.

Our Mission:

“We believe everyone should have the chance to live their healthiest life. By leveraging our therapists’ skills, we promote health, wellness, and vitality for our patients, staff, partners, and communities.”

Discover why our staff recommends Tx:Team as a great place to work: www.txteam.com/careers/