Front Desk Receptionist (New Port Richey, FL)

Anne Arundel Dermatology; Trinity (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Retirement plan

Employee discount

Job summary

Anne Arundel Dermatology is seeking a friendly Medical Receptionist to support the New Port Richey/Trinity office at Academic Alliance in Dermatology. You will greet patients, check them in/out, schedule appointments, verify insurance, collect payments, and maintain accurate EMR records.

The role requires 1–3 years of front desk or healthcare receptionist experience, HIPAA awareness, and strong customer service in a dermatology setting. Training and growth opportunities are provided.

Qualifications

• High school diploma or GED required.
• 1–3 years as Medical Receptionist or Healthcare Front Desk preferred.
• Experience in medical/dermatology office preferred.
• Dermatology experience strongly preferred.

Responsibilities

• Greet and check in patients in a professional, welcoming manner.
• Manage scheduling, confirmations, and referrals.
• Answer and screen calls on a multi-line system.
• Enter/update patient demographics and insurance in EMR.
• Verify insurance eligibility and review charts for accuracy.
• Collect copays, balances, and patient payments.
• Check out patients and schedule follow-ups.
• Maintain smooth front office operations and patient flow.
• Scan and distribute medical records, faxes, and correspondence.
• Respond promptly to patient messages and internal communications.
• Assist with basic billing and insurance questions.
• Help maintain inventory and place supply orders.
• Perform end-of-day reports and payment reconciliation as needed.
• Support clinical and administrative staff as needed.
• Perform other duties as assigned by management.

Skills

Customer service

HIPAA knowledge

Multitasking

Time management

EMR/EHR experience

Phone system

Data entry accuracy

Spanish or bilingual (bonus)

Education

High school diploma or GED

Tools

EMA

ModMed

Epic

Job description

Overview

We're hiring a professional, friendly, and detail-oriented Medical Receptionist to support our New Port Richey/Trinityoffice at Academic Alliance in Dermatology.

Schedule: Monday - FridayTypical Hours: 8:00 AM - 5:00 PM

The Front Desk Medical Receptionist serves as the first point of contact for patients and plays a key role in patient check-in and check-out, appointment scheduling, insurance verification, payment collection, and maintaining accurate electronic medical records (EMR). Candidates with experience in a medical office, healthcare front desk, or dermatology practice are preferred.

Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeast states. With 300+ clinicians and 110+ locations in 7 states, we're thriving, growing, and looking to add talented individuals to our team!

Why join Anne Arundel Dermatology?

At Anne Arundel Dermatology we give exceptional care - to our patients and to each other. We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research, emerging treatments, new medications and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive hands on training and long-term career growth opportunities from within.

Responsibilities

Duties & Responsibilities

• Greet and check in patients in a professional and welcoming manner

• Manage patient scheduling, appointment confirmations, and referrals

• Answer and screen calls using a multi-line phone system

• Enter and update patient demographics and insurance information in the electronic medical record (EMR) system

• Verify insurance eligibility and review patient charts for accuracy

• Collect copays, balances, and patient payments

• Check out patients and schedule follow-up appointments

• Maintain smooth front office operations and patient flow

• Scan, upload, and distribute medical records, faxes, and correspondence

• Respond promptly to patient messages and internal communication

• Assist with basic billing and insurance-related questions

• Help maintain office and product inventory; place supply orders as needed

• Perform end-of-day duties including reports and payment reconciliation (when assigned)

• Support clinical and administrative staff as needed

• Perform other duties as assigned by management

Qualifications

Education and Experience

• High school diploma or GED required

• 1-3 years of recent experience as a Medical Receptionist, Medical Front Desk, or Healthcare Receptionist preferred

• Experience working in a medical office, clinic, surgical practice, or dermatology office preferred

• Prior dermatology experience strongly preferred

Skills/Abilities:

• Excellent customer service and patient communication skills
• Knowledge of HIPAA regulations and patient privacy practices
• Ability to multitask and manage a high-volume front desk environment
• Strong organizational and time management skills
• Comfortable working in a fast-paced medical office setting
• Detail-oriented with strong accuracy in data entry
• Experience using a multi-line phone system
• Proficient with standard office equipment (computer, scanner, copier, fax)
• EMR/EHR experience required (such as EMA, ModMed, Epic, or similar systems)
• Fluent in English (bilingual skills a plus, if applicable)
• Ability to alphabetize and maintain organized medical records and files
• Willingness to travel to nearby office locations for coverage when needed

Physical Requirements:

• Prolonged periods of sitting with occasional standing, bending, and reaching
• Manual dexterity to operate a computer keyboard and office equipment
• Vision and hearing sufficient for computer work and telephone communication
• Ability to lift and carry up to 30 pounds

Licensure/Certifications/Education

Full time employees (defined as regularly working at least 30 hours per week) are eligible for the following benefits:

• Medical, Dental & Vision insurance - effective 1st of the month after date of start
• Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity - Effective the 1st of the month following date of hire
• Company provided Basic Life/AD&D insurance
• Paid time off
• Paid holidays
• Retirement Savings account
• Employee discount on cosmetic services and products