Front Desk Receptionist (mornings)

HealthFitness; Bentonville (AR); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the wellness sector seeks a Front Desk Receptionist for their Bentonville location. The role involves greeting and assisting members, managing records, and ensuring customer satisfaction, all within a supportive community-focused environment. With a competitive salary and a comprehensive benefits package, including medical and PTO, this position is ideal for those passionate about fitness and customer care.

Benefits

Medical/Dental/Vision Plans

401(k) with employer match

Wellness Programs

Certification and Tuition Reimbursement

Paid Parental Leave

Holidays

PTO

Volunteer Time Off

Qualifications

• Must be at least 18 years old or possess a High School Diploma/GED.
• One year of customer service or hospitality experience required.
• CPR, First Aid, and AED certifications needed.

Responsibilities

• Greet and assist customers with program information and memberships.
• Handle administrative duties such as enrollment and record keeping.
• Respond to client requests and maintain service knowledge.

Skills

Customer Service

Communication

Team Collaboration

Proficiency in MS Office

Education

High School Diploma/GED

Tools

Member Management Systems

Job description

Join to apply for the Front Desk Receptionist (mornings) role at HealthFitness.

HealthFitness, a Trustmark company, is a leader in providing fitness solutions that engage and connect people both on-site and online, creating a strong community of health. We focus on creating meaningful connections to support each individual's health journey by fostering communities within the organizations we serve. As an employee, you will enjoy health and financial benefits, competitive pay, professional development, and flexible employment opportunities.

We are seeking a full-time, 40 hours per week, front desk receptionist to support the Front Desk Director and Manager, delivering positive customer experiences for Walton Family Whole Health & Fitness members, guests, and stakeholders.

Schedule: Monday-Friday, 4:45 am - 1:30 pm

Responsibilities include:

• Greeting, checking-in, and assisting customers with program information and memberships, ensuring high customer satisfaction.
• Supporting marketing campaigns to promote awareness among Walmart/Sam's Club employees.
• Handling administrative duties such as enrollment, check-in/out, and record keeping.
• Using member management systems (e.g., ClubAutomation) to manage accounts and troubleshoot issues.
• Responding to client requests and concerns promptly and helpfully.
• Maintaining knowledge of policies and emergency procedures, educating participants as needed.
• Participating in team meetings, training, and special events, including opening and closing duties.
• Performing other duties as assigned.

Minimum Requirements:

• At least 18 years old or a High School Diploma/GED.
• One year of customer service or hospitality experience.
• CPR, First Aid, and AED certifications from recognized organizations.
• Ability to stand for up to 50% of the shift.
• Proficiency in MS Office and familiarity with member management systems.

Compensation: $16.00/hour

HealthFitness offers a comprehensive benefits package, including medical/dental/vision plans, 401(k) with employer match, wellness programs, certification and tuition reimbursement, paid parental leave, holidays, PTO, and volunteer time off.

We are committed to diversity and equal opportunity employment.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industry: Wellness and Fitness Services