Front Desk Receptionist (Kalamazoo)

Dental Dreams LLC; Portage (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Free dental care

Paid time off

401K

Life insurance

Pet insurance

Job summary

Dental Dreams LLC is seeking a dental receptionist/administrator to join our Portage, MI team. You will manage daily front desk operations, schedule patients with dentists, and explain insurance coverage while delivering exceptional patient service.

Hours are 10am–7pm with Saturday availability. Experience in dental or healthcare is preferred, and bilingual Spanish is a plus. Benefits include medical/vision, PTO, 401K, life and pet insurance, and free dental care across locations.

Qualifications

• Experience in dental or healthcare preferred.
• Excellent customer service experience required.
• Bilingual in Spanish preferred.

Responsibilities

• Manage day-to-day operations for the front desk.
• Schedule patients for dentists and coordinate provider availability.
• Explain insurance coverage to patients clearly.
• Collect patient payments, co-pays, and deductibles.
• Maintain patient charts and project future appointments.
• Provide engaging customer service and support treatment plan discussions.

Skills

Customer service

Scheduling

Communication

Billing & payments

Spanish language

Job description

Dental Dreams LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Receptionists/Administrators are a very key and integral part to dental healthcare operations and success. If you are someone who values helping others, creating, and managing workflow for yourself and others, as well as being detail-oriented, then we would love to welcome you into our dental healthcare family.

Your Impact

• Day to Day Operations
• Manage patient scheduling for Dentists.
• Communicate with patients regarding provider availability.
• Collect patient payments, co-payments, and deductibles.
• Patient Service and Engagement
• Descriptively explain insurance coverage to all patients.
• Manage and maintain patient charts to effectively project future appointments to improve patient convenience.
• Provide engaging patient service to exemplify extraordinary customer service.
• Assist in explaining patient treatment plans.

Benefits

• Professional Career
• Will have the opportunity to gain firsthand experience of the dental healthcare business.
• Opportunity to become cross trained in the skills of oral radiology and dental assisting.
• Employee Benefits
• Medical and Vision Insurance
• Free dental treatment at our locations
• PTO
• 401K
• Life Insurance, Pet Insurance and more

Hours are 10am to 7pm with Saturday availability

Qualifications

• Previous Dental or Healthcare experience (preferred)
• Bilingual - Spanish (preferred)
• Excellent Customer Service experience

KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.