Front Desk Receptionist - Interquest

Mountain View Pain Center; Colorado Springs (CO); On-site; Full time

Job summary

A leading medical practice is seeking a Front Desk Receptionist for its Colorado Springs location. The role involves welcoming patients, scheduling appointments, and managing administrative tasks in a busy office environment. Ideal candidates will have a high school diploma, customer service experience, and strong communication skills.

Benefits

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Qualifications

• High School diploma or equivalent is required.
• Customer service experience is a plus.
• Friendly, professional demeanor with excellent communication skills.

Responsibilities

• Greet and check in patients and visitors.
• Schedule and confirm patient appointments.
• Answer incoming calls and assist with inquiries.

Skills

Customer service

Communication

Organizational skills

Proficient computer skills

Bilingual

Education

High School diploma or equivalent

Job description

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Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
  
  
  

About the Company:

Mountain View Pain Center (MVPC) is a premier comprehensive and multidisciplinary pain group committed to relieving pain and restoring patient function and wellness. Our providers are leaders in their fields and our physicians are double-board certified in Pain Medicine. Our patients experience the unique benefits of a dynamic, physician-led, team approach in pain care that is unmatched. Our services include chiropractic care, massage therapy, acupuncture, physical therapy, interventional pain treatments, medication management and regenerative therapy.

Position Summary:

We are looking to hire a new front desk receptionist for our busy medical office. The ideal candidate is warm, organized, tech-savvy, and thrives in a dynamic, people-focused environment. As the first point of contact for our patients, you’ll be the face of our clinic—setting the tone for a welcoming, professional visit.

Duties and Responsibilities:

• Greet and check in patients and visitors in a courteous, professional manner
• Schedule and confirm patient appointments
• Collect insurance details and co-payments as needed
• Answer incoming calls, checking voicemails, and assist with inquiries or direct them appropriately
• Make outbound calls to reschedule missed or canceled appointments
• Scan and upload patient documents accurately and efficiently
• Other duties as assigned.
  
  
  

Minimum Experience & Qualifications:

• High School diploma or equivalent
• Customer service experience a plus
• Must have proficient computer/typing skills
• Friendly, professional demeanor with excellent communication skills
• Bilingual preferred, but not required.
• Prior experience in healthcare or administrative roles preferred
  
  
  

Schedule:

• Monday to Friday
• Clinic Hours: Monday-Thursday 8:00am-6:00pm, Friday 8:00am-1:00pm
• No weekends
  
  
  

Work Location: In person

Pay range: $18.00-$19.00/hr

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Medical Practices

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