Front Desk Receptionist - INS VERIFICATION EXPERIENCE REQUIRED

Rezolut; Allentown (Lehigh County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in diagnostic imaging is seeking a Front Desk Receptionist to join its dynamic team. This role is pivotal in providing administrative support and exceptional customer service in a fast-paced environment. The ideal candidate will possess strong communication skills and a commitment to quality patient care. You'll be responsible for greeting patients, scheduling appointments, and ensuring accurate medical records. Join a company that values professional growth and offers a supportive work environment with competitive benefits, including immediate PTO accrual and comprehensive insurance plans.

Benefits

Immediately accrue PTO

6 Observed Holidays

Medical, Dental, Vision Insurance

401(k) Retirement Plan

Employee Assistance Program

Career Pathways Program

Qualifications

• Minimum of 1 year of prior medical receptionist experience.
• Experience with insurance eligibility is required.

Responsibilities

• Greet and register patients in a fast-paced environment.
• Answer telephone calls and schedule radiology studies.
• Verify patient insurance eligibility and maintain records.

Skills

Verbal Communication

Written Communication

Attention to Detail

Customer Service

Task Prioritization

Education

High School Degree or Equivalent

Job description

Allentown Diagnostic Imaging, Rezolut company, is seeking a Front Desk Receptionist to join our team!

Who is Rezolut?

Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes.

We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!

Job Summary

The Front Desk Receptionist is responsible for providing administrative and clerical support to patients. Must be able to work evenings.

Our Ideal Teammate

• Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
• Will work under general guidance with some expectation of autonomy.
• Has excellent verbal and written communication skills and strong attention to detail.
• Has the ability to prioritize tasks and to delegate them when appropriate.
• Acts with integrity, professionalism, and confidentiality.
• Can work in a fast-paced, patient focused environment with heavy call volume.
• Is committed to quality patient care and exceptional customer service.
  
  

Essential Functions Of a Front Desk Receptionist

• Greet and register patients in a fast-paced radiology facility.
• Answer telephone calls.
• Accurately schedule multi-modality radiology studies.
• Enter/confirm patient demographics and insurance information in the patient medical record.
• Verify patient insurance eligibility.
• Work as a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.
• Deliver exceptional customer service.
• Respond to requests for information in a timely manner.
• Confirm appointments/preparations.
• Adhere to safety protocols.
  
  

Education And Experience

• Insurance Eligibility experience required.
• High School degree or equivalent.
• Minimum of 1 year of prior medical receptionist experience.
  
  

What We Offer

• Immediately accrue PTO as you work! (Full Time)
• 6 Observed Holidays
• Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
• 401(k) Retirement plan
• Employee Assistance Program
• Rezolut University, a career pathways program to help further your career!
  
  

Position Type/Expected Hours of Work

• Full Time, evenings