Front Desk Receptionist I

CenExel; Los Alamitos (CA); On-site; Full time

Job summary

A leading company in clinical research is seeking a Front Desk Receptionist I to provide excellent customer service, greet visitors, and manage office tasks. Join a supportive team that values work-life balance and offers comprehensive benefits after 30 days.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

Qualifications

• Preferred 1 year of experience.

Responsibilities

• Greet all visitors courteously and attentively.
• Answer and direct telephone calls appropriately.
• Maintain front office area, including secretarial tasks.

Skills

Communication

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Join to apply for the Front Desk Receptionist I role at CenExel

Get AI-powered advice on this job and more exclusive features.

About Us

Each of CenExel’s research sites specializes in Phase I to Phase IV clinical trials. Our Centers of Excellence comprise some of the most well-respected and long-standing research facilities in the country. Specialty areas include Psychiatry, Acute Post Op Pain, Asian Bridging, Dermatology, GI, and Neurology. All sites have in-patient capabilities and emphasize quality, teamwork, and experienced clinical research managers.

Compensation and Benefits

We offer an exceptional work environment with teamwork, positive leadership, and work-life balance. Full-time employees after 30 days are eligible for health insurance, dental, vision, LTD, STD, life insurance, and 401k.

Hourly Rate: $19.00 - $20.00/hr

Work Hours: Monday - Friday, Office Hours

Job Summary

Responsible for greeting patients and clients, answering calls, and providing excellent customer service to ensure a positive experience for all visitors and callers.

Essential Responsibilities and Duties

• Greet all visitors courteously and attentively.
• Answer and direct telephone calls appropriately.
• Ensure prompt and efficient customer service, making each individual’s experience pleasant.
• Maintain front office area, including secretarial tasks such as printing, scanning, and faxing.
• Organize and maintain the lobby.
• Perform other duties as assigned.

Education, Experience, and Skills

• Effective verbal and written communication skills.
• High school diploma or GED required.
• Preferred 1 year of experience.
• Professional, friendly demeanor with patients, clients, and staff.
• Proficiency in Microsoft Office and computer skills.
• Ability to work independently and as part of a team.
• Clear communication skills.

Working Conditions

• Indoor office environment.
• Physical requirements include sitting, typing, standing, walking.
• Occasional lifting up to 20 pounds.
• Reliable attendance as scheduled.

CenExel Clinical Research is an Equal Opportunity Employer. All applicants will be considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or other protected classes.