Front Desk Receptionist — Growth & Benefits

Phil McDonald; London, Northern (KY, KY); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Health insurance

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

License reimbursement

Flexible schedule

Competitive salary

Job summary

Phil Mcdonald - State Farm Agent in London, KY seeks a receptionist to greet customers, manage scheduling, and handle inquiries while supporting the team with administrative tasks. The role emphasizes excellent service, accurate records, and friendly, proactive customer interactions within a State Farm agency.

The position offers a path for advancement, a 401(k) program, health insurance, and a competitive salary.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Phil Mcdonald - State Farm Agent in London, KY seeks a receptionist to greet customers, manage scheduling, and handle inquiries while supporting the team with administrative tasks. The role emphasizes excellent service, accurate records, and friendly, proactive customer interactions within a State Farm agency.

The position offers a path for advancement, a 401(k) program, health insurance, and a competitive salary.