Front Desk Receptionist — Growth & Benefits

National Vision; Jackson (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k retirement savings with company

Stock purchase plan

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Training programs available

Access to educational courses

Internal promotions and career growth

Job summary

National Vision's Americas Best brand is hiring a Receptionist to greet customers and manage front-desk operations in a Michigan store. You will help maintain patient records, route calls, schedule appointments, and support daily store activities.

Qualifications include 0-2 years of related experience or training and a High School Diploma or equivalent. The role offers a competitive pay and benefits as part of National Vision's commitment to accessible eye care.

Qualifications

• Reception experience preferred but not required.
• 0–2 years of related experience or training.
• Experience handling multiple phone lines is preferred.
• Strong customer service skills required.

Responsibilities

• Greets customers in person and on the phone with a friendly, helpful attitude.
• Maintains organized patient records and schedules flow.
• Provides information and answers inquiries about services and appointments.
• Ensures accurate documentation and processes insurance information when needed.
• Maintains reception area neat and stocked with necessary materials.

Skills

Customer service

Organizational skills

Phone handling

Education

High School Diploma or equivalent

Job description

National Vision's Americas Best brand is hiring a Receptionist to greet customers and manage front-desk operations in a Michigan store. You will help maintain patient records, route calls, schedule appointments, and support daily store activities.

Qualifications include 0-2 years of related experience or training and a High School Diploma or equivalent. The role offers a competitive pay and benefits as part of National Vision's commitment to accessible eye care.