Front Desk Receptionist (Entry-Level)

Katapult; Saint Paul (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Katapult Network in Saint Paul, MN is seeking an entry-level Front Desk Receptionist to join a healthcare-focused team. You will be the first point of contact for patients and visitors, handling check-in, scheduling, and inquiries with a friendly, professional demeanor.

This role provides practical exposure to healthcare administration and client-facing operations, helping you build essential skills in records management, appointment coordination, and day-to-day front office support.

Qualifications

• Bachelor's degree required.
• Experience not required; entry-level role.
• Healthcare environment experience not mandatory.

Responsibilities

• Welcome patients and visitors with friendly, professional service.
• Assist with check-in, scheduling, and general inquiries.
• Answer incoming calls and direct questions appropriately.
• Maintain accurate patient records and update information in systems.
• Coordinate appointment details and provide clear instructions.
• Manage paperwork, forms, and administrative tasks.
• Follow up with patients as needed to ensure a smooth experience.
• Support daily front office operations and team needs.

Education

Bachelor's degree

Job description

Bachelor's Degree Required to Apply Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of the Nation's top employers. Our clients include ground-breaking start-up companies and well-established billion-dollar organizations who want to find their next generation of talent.

The Job We are currently recruiting an entry-level Front Desk Receptionist to support a healthcare organization focused on delivering an excellent patient experience. This role serves as the first point of contact for patients and visitors and is ideal for candidates who enjoy working with people, staying organized, and contributing to a positive, professional environment. In this position, you will assist with scheduling, communication, and day-to-day front office operations while ensuring patients feel welcomed and supported. This is a great opportunity for recent graduates looking to build experience in healthcare administration and client-facing roles.

What You Will Be Doing as a Front Desk Receptionist:

• Welcome patients and visitors with friendly, professional service
• Assist with check-in, scheduling, and general inquiries
• Answer incoming calls and direct questions appropriately
• Maintain accurate patient records and update information in systems
• Coordinate appointment details and provide clear instructions
• Manage paperwork, forms, and administrative tasks
• Follow up with patients as needed to ensure a smooth experience
• Support daily front office operations and team needs

What We're Looking For in a Front Desk Receptionist

• Communication: Clear, friendly communication in person and over the phone
• Professionalism: Positive attitude and comfort interacting with a wide range of people
• Attention to detail: Accurate when handling records and documentation
• Organization: Able to manage multiple tasks and stay on top of responsibilities
• Customer mindset: Welcoming, patient, and focused on creating a great experience
• Adaptability: Comfortable learning new systems and working in a fast-paced environment

Requirements to be a Front Desk Receptionist: Bachelor's degree

Katapult Network is an equal-opportunity employer and celebrates diversity in all of its forms. People of all identities and backgrounds are encouraged to apply.

We're social!

Similar job titles that we would consider: Administrative Assistant, Executive Assistant, Operations Assistant, Office Admin, Admin Assistant, Office Manager, Office Assistant, Corporate Assistant, Operations Manager, Receptionist, Patient Services Representative, Health Services Representative, General Office Assistant, Office Administrative Assistant, Receptionist/Office Assistant,, Scheduling Assistant, Corporate Administrative Assistant, Secretary, Office Support, Office Support Assistant, Customer Support Specialist