Front Desk Receptionist Bilingual Spanish East Orlando/Semoran

Principle Auto Group; Orlando (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in healthcare is seeking a Front Desk Receptionist who is bilingual in Spanish and English to join their dynamic team in East Orlando. This role is pivotal in providing exceptional service to patients, ensuring smooth operations at the front desk, and acting as a vital link between patients and medical staff. With a commitment to kindness and compassion, this innovative firm offers a supportive environment where you can grow and thrive. If you have a passion for helping others and possess strong organizational and interpersonal skills, this is the perfect opportunity for you to make a difference in the lives of seniors every day.

Benefits

Access to continual education through CareMax University

18 days of Paid Time Off

8 company paid holidays plus a floating holiday

401(k) plan with company match

Qualifications

• 1+ year of experience as a medical receptionist preferred.
• Must be bilingual in English and Spanish for effective communication.

Responsibilities

• Greet and assist patients and visitors in a courteous manner.
• Schedule appointments and manage patient check-in and check-out.

Skills

Bilingual (English and Spanish)

Organizational Skills

Interpersonal Skills

Microsoft Office Proficiency

Customer Service

Education

High School Diploma or equivalent

Tools

EMR System

Computers

Scanners

Job description

Front Desk Receptionist Bilingual Spanish East Orlando/Semoran

HEART. It is the driving force of our commitment to serving others with empathy, respect, and dignity. CareMax is committed to providing the best that medicine has to offer with quality healthcare for those who need it most, our seniors. Join our team and experience it for yourself. We are Health with Heart.

You can count on us to provide you with resources and opportunities for growth, while contributing to our mission to improve lives through kindness, compassion, and better health. This is what we offer:

• Access to continual education through CareMax University
• Starting with 18 days of Paid Time Off
• 8 company paid holidays plus a floating holiday
• 401(k) plan with company match

About you

The Receptionist greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between patients and medical support staff. Work Location: 5564 E. Grant Street Orlando, FL 32812

Qualifications And Skills

• High School Diploma or equivalent.
• Excellent organizational and interpersonal skills.
• Minimum of 1 Year experience as medical receptionist preferred.
• Required to have a command of the English and Spanish language and be proficient with grammar, spelling, and verbal skills to communicate with patients, providers, and staff in written and oral communication.
• Must be proficient in Microsoft Office and knowledgeable with computers, scanners, etc.
• Answers incoming calls in a courteous and professional manner.
• Schedules appointments and follows up on rescheduling and no-show appointments.
• Screens incoming telephone calls.
• Receives and conveys messages electronically, in writing, and verbally.
• Greets patients and visitors in a prompt, courteous, and helpful manner and directs patients to the appropriate area.
• Check-in and Check-out patients via EMR system.
• Collects and posts co-pay and/or payments according to health plan and conducts end of day reconciliation process.
• Verifies patient insurance prior to the services being rendered.
• Ability to update medical record and computer system with new information.
• Sorts and delivers mail, medical records, and other correspondence to appropriate department.
• Participates in staff and educational meetings.
• Maintains a cheerful, positive, and respectful attitude.
• Other duties as needed and/or assigned.

Come join the CareMax family and be part of Health with Heart. Help us continue to change lives every day!

CareMax provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, disability status, genetics, citizenship status, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.