Front Desk Receptionist-Bilingual; English/Spanish (Medical Office Front Desk Experience a Must)

HealthyMe; Jupiter (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

HealthyMe is seeking a Bilingual Receptionist to provide administrative support in a friendly, professional environment. This in-person role requires fluency in English and Spanish, excellent customer service skills, and the ability to manage front desk operations efficiently. Join a dedicated team committed to improving community health and well-being.

Benefits

Dental insurance

Health insurance

Paid time off

Retirement plan

Vision insurance

Qualifications

• Fluent in English and Spanish required.
• Prior experience in an administrative support role preferred.

Responsibilities

• Greet and direct visitors, clients, and volunteers.
• Answer, screen, and route incoming calls.
• Organize and schedule appointments.

Skills

Customer Service

Problem Solving

Interpersonal Skills

Self-Motivated

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Electronic Management Systems

Job description

Job Title: Bilingual Receptionist-Fluent in English & Spanish

(M-F, 8:00 AM - 4:00 PM) In Person Position

Organization: HealthyMe

Location: 411 W. Indiantown Road, Jupiter, FL 33458

Supervisor: Health and Wellness Program Manager

About the Opportunity:
Are you looking for a meaningful way to give back to your community? This is your chance to make a difference! As the Receptionist at HealthyMe, you will play a vital role in supporting a non-profit dedicated to improving the health and well-being of individuals in need. You’ll be the first friendly face that visitors and clients see, ensuring they feel welcomed and supported from the moment they walk through our doors.

About HealthyMe:
HealthyMe is a non-profit health and social services organization that takes a team-based approach to providing compassionate care. We offer free services, including medical and ancillary care coordination, hospital discharge assistance, women's health education, behavioral health counseling, nutrition programs, and urgent dental referrals. (healthymewellness.org)

Position Summary:
This is an in-person administrative position that requires efficient time management skills, the ability to multitask, and the ability to prioritize workload effectively. Fluency in both English and Spanish is required. The Receptionist serves as the first point of contact for clients, visitors, and partners, ensuring a welcoming and professional environment. This role involves managing front desk operations, handling inquiries, and providing administrative support to various departments within HealthyMe.

Major Duties and Responsibilities:

• Front Desk Management: Greet and direct visitors, clients, and volunteers, ensuring a positive and efficient experience.
• Telephone Operations: Answer, screen, and route incoming calls; keep a log of all calls received.
• Appointment Scheduling & Record Keeping: Organize and schedule appointments, scan documents into the Electronic Records Management System, and perform data entry with attention to detail while registering clients in online systems.
• Office Equipment Operation: Utilize office equipment, including printers, copiers, and fax machines.
• Client & Stakeholder Communication: Provide general information about HealthyMe’s services and programs.
• Confidentiality & Compliance: Handle sensitive information in a confidential manner, ensuring compliance with HIPAA guidelines and practices.

Minor Duties and Responsibilities:

• Carry out administrative tasks such as filing, copying, binding, and scanning.
• Assist with special programs, projects, and various daily operations.
• Perform other duties as assigned by the supervisor.

Qualifications:

Education:

• High School Diploma or Equivalent
• Bi-Lingual (English/Spanish) required

Experience & Skills:

• Prior experience in an administrative support role preferred
• Proficiency in Microsoft Office and Electronic Management Systems
• Ability to type at least 35 words per minute
• Strong customer service, interpersonal, and problem-solving skills
• Self-motivated with the ability to work independently and as part of a team

Work Environment:
This position operates in a professional office environment and involves regular interaction with clients, staff, and visitors. The role requires the ability to sit for extended periods and perform tasks that involve computer use.

Compensation:

• Salary Range: $17.00 - $19.00 per hour, based on experience

Application Process:
Interested candidates are invited to submit a resume and cover letter detailing their relevant experience and interest in HealthyMe’s mission. Please apply through the Indeed web site.

HealthyMe is an equal opportunity employer committed to fostering an inclusive and diverse workplace.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Medical Office Front Desk: 1 year (Required)

Language:

• Spanish/English Fluently (Required)

Ability to Commute:

• Jupiter, FL 33458 (Required)

Work Location: In person