Front Desk Receptionist - Bend, OR

Mindful Therapy Group; Bend (OR); On-site; USD 23,000 - 32,000; Full time

Job summary

Mindful Therapy Group is looking for a front desk administrator to deliver friendly, efficient service at our Bend, Oregon office. You will greet clients, manage appointments, verify insurance, and support providers with administrative tasks.

This full-time, in-office role offers opportunities for growth and a collaborative team environment within a growing mental health practice.

Qualifications

• Customer service experience or excellence
• Strong communication and interpersonal skills
• Ability to multitask and stay organized

Responsibilities

• Providing excellent customer service over the phone, in person, and via email
• Creating a warm and welcoming atmosphere for clients
• Managing the front desk and helping clients prepare for visits
• Scheduling client appointments
• Supporting mental health providers with administrative requests
• Verifying client insurance benefits

Skills

Customer service

Communication

Organizational skills

Job description

Description

Job Type: Full-time, 100% in-office at Bend, OR location

Salary: $20.00 per hour

Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply.

About The Company

Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have partnered with over 2,300 providers throughout our 20+ locations, and we are continuing to grow!

About The Role

This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.

Primary Responsibilities

• Providing excellent customer service over the phone, in person, and via email
• Creating a warm and welcoming atmosphere for clients
• Managing the front desk by helping clients prepare for their visits
• Scheduling client appointments
• Supporting mental health providers with administrative requests
• Client insurance benefits verification