FRONT DESK RECEPTIONIST - 55009485

State of Florida; DeLand (FL); On-site; USD 33,000 - 44,000; Full time

Job summary

The State of Florida is seeking a Front Desk Receptionist for the Department of Transportation in DeLand. This role involves managing incoming calls, maintaining records, and supporting office operations. Ideal candidates will have strong communication skills and experience with office software. Join a team dedicated to enhancing Florida's transportation system.

Benefits

Health insurance (over 90% employer paid)

$25,000 life insurance policy (100% employer paid)

Dental, vision and supplemental insurances

State of Florida retirement package

10 paid holidays a year

Generous vacation and sick leave

Tuition waiver for public college courses

Qualifications

• 2 years’ experience in a related field can substitute for the High School Diploma.
• Knowledge of building security protocol.

Responsibilities

• Serve as receptionist and switchboard operator; respond to incoming calls.
• Organize and maintain administrative records and filing systems.

Skills

communication

computer operations

Education

High School Diploma

Tools

standard office software

Job description

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The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

Requisition No:853250

Agency: Department of Transportation

Working Title: FRONT DESK RECEPTIONIST - 55009485

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

Cost Center 591 / DeLand Maintenance

OPEN COMPETITIVE

CAREER SERVICE

CONTACT PHONE NUMBER: 386-740-3402

ANTICIPATED BIWEEKLY HIRING SALARY: $1,527.27

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

Front Desk Receptionist - District Five / DeLand Maintenance

This position will serve as receptionist and switchboard operator; respond and direct retrieve and sort incoming and outgoing mail; schedule meetings and reserve conference rooms; organize and maintain administrative records and filing systems along with Adopt-A-Highway, Memorial Markers; assists the Office Manager and senior management personnel within the work unit with special assignments.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication.

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses.

Where You Will Work:

District Five

DeLand Operations

Annual Salary Range:

$33,752.56 - $43,679.78

Your Specific Responsibilities:

Serves as receptionist and switchboard operator for the Kepler Complex in DeLand. Answer incoming calls to the main switchboard and transfers calls to appropriate Department personnel in a prompt and professional manner. Provides information of a non-technical and routine nature to the general public, local and state officials, etc. as to services rendered by this or other state agencies. Assists callers with referrals/transfers to other state agencies based upon the subject of the call. Directs all visitors to meeting locations, greets and directs the general public (walk-ins) and issues visitor badges. Maintains and files the daily visitor logs. Maintains accurate desk procedures that cover receptionist and switchboard duties.

Organizes and maintains administrative records and filing systems using Department tracking and data management systems.

Assist the Office Manager and senior management personnel within the work unit with special assignments.

Receives and sorts all incoming mail. Reviews and distributes mail for DeLand Maintenance and DeLand Construction. Prepares and processes outgoing mail.

Assists with scheduling meetings and reserving conference rooms; ensuring room set-up is assigned through FDOTracker system.

Organizes and distributes materials including supplies and other office equipment.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:

• building security protocol.
• computer operations systems and procedures.

Skills in:

• using computers and standard office software.

Ability to:

• communicate effectively both orally and in writing .

Other Job-Related Requirements:

• Due to the nature of this position, incumbent must respond to emergencies.

Minimum Qualifications:

• High School Diploma or Certificate of High School Equivalency; 2 years’ experience in a related field can substitute for the High School Diploma or Certificate of Equivalency.

The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Health insurance (over 90% employer paid)
• $25,000 life insurance policy (100% employer paid)
• Dental, vision and supplemental insurances
• State of Florida retirement package
• 10 paid holidays a year
• Generous vacation and sick leave
• Tuition waiver for public college courses

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES. If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation’s Human Resources Office at [phone] for assistance.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location:

DELAND, FL, US, 32724 DELAND, FL, US, 32720

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time