Front Desk Receptionist

AICA Orthopedics, P.C.; Snellville (GA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Full benefits: Medical, dental, vision

401k

Career growth

Stable schedule

Comprehensive training

Performance bonuses

Job summary

AICA Orthopedics, P.C. in Snellville, GA is seeking a Medical Receptionist with cross-training to a Therapy Tech role. The position is full-time and involves front desk duties plus basic therapeutic support, offering career growth within a leading orthopedic practice.

The role emphasizes patient intake, insurance verification, EMR management, and collaboration with the medical team to ensure smooth clinic operations and patient care.

Qualifications

• 2+ years medical front desk experience (required).
• EMR systems proficiency.
• High school diploma.
• Strong multitasking and problem-solving skills.
• Reliable transportation.

Responsibilities

• Greet patients and schedule appointments.
• Verify insurance and process payments.
• Manage patient records (EMR systems).
• Answer phones and coordinate with medical team.

Skills

Front desk experience

Multitasking

Problem-solving

Bilingual Spanish

Education

High school diploma

Tools

EMR systems

Job description

Description

Medical Receptionist - Front Desk (Cross-Training to Therapy Tech)

AICA Orthopedics | Snellville, GA | Full-Time

Join Georgia's Leading Orthopedic Practice!

Unique opportunity: Medical Receptionist role with cross-training as Therapy Technician. Perfect for professionals seeking healthcare career growth.

About AICA: 25+ years serving Georgia with 21 locations. Growing team of 400+ professionals specializing in injury recovery and orthopedic care.

What You'll Do

• Greet patients and schedule appointments
• Verify insurance and process payments
• Manage patient records (EMR systems)
• Answer phones and coordinate with medical team

Therapy Tech Training (Cross-Training):

• Assist chiropractors with patient treatments
• Guide patients through therapeutic exercises
• Document patient progress and responses
• Maintain clean treatment areas

Requirements

Must Have:

• 2+ years medical front desk experience (required)
• EMR systems proficiency
• High school diploma
• Strong multitasking and problem-solving skills
• Reliable transportation

Preferred:

• Bilingual Spanish (highly valued)
• Orthopedic or Personal Injury experience
• Healthcare clinical support experience

What We Offer

• Competitive salary based on experience
• Full benefits: Medical, dental, vision, 401k
• Career growth: Structured advancement opportunities
• Stable schedule
• Comprehensive training in both roles
• Performance bonuses

Why Choose AICA?

Dual-role expertise - gain both administrative and clinical skills

Career advancement - many leaders started at front desk

Stable employment - established practice with consistent growth

Patient impact - help people recover from injuries

Ready to Start Your Healthcare Career?

Equal opportunity employer. We value diversity in our organization.