Front Desk Receptionist

Western States Lodging; Scottsdale (AZ); On-site; USD 51,577,000 - 53,076,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Paid Holidays

EAP

Travel Discounts

Career Growth

Collaborative Environment

Job summary

Legacy Village of Salt River in Scottsdale, AZ is seeking a Guest Services Coordinator to support residents, visitors, families, and team members during the day. You will create a welcoming experience and assist with office administration and communication.

The role emphasizes service excellence in a people-focused environment, with opportunities to contribute to a collaborative team and professional growth within our senior living community.

Qualifications

• Strong verbal and written communication skills.
• Ability to stay organized and manage competing priorities.
• Comfortable using computers and common business software.
• Ability to handle confidential information appropriately.

Responsibilities

• Serve as the first point of contact for residents, guests, and outside visitors.
• Answer and route incoming telephone calls.
• Provide administrative assistance to department leaders and office staff.
• Coordinate schedules, appointments, and general office communications.
• Maintain organized records and documentation while protecting confidential information.
• Monitor front office operations and help ensure a professional environment.
• Assist with office supply inventory and routine administrative projects.
• Respond to questions and requests with professionalism and courtesy.

Skills

Verbal communication

Written communication

Organization

Attention to detail

Computer skills

Confidential information handling

Reliability

Teamwork

Job description

Legacy Village of Salt River | Scottsdale, AZ

Do you enjoy helping others, staying organized, and being the friendly face people remember? Legacy Village of Salt River is seeking a Guest Services Coordinator to support residents, visitors, families, and team members throughout the day.

This position plays an important role in creating a welcoming experience for everyone who enters our community while also assisting with office administration and communication. If you're someone who takes pride in providing excellent service and thrives in a people-focused environment, we'd love to connect with you.

Compensation

$18.00 - $18.50 per hour

Compensation is based on experience, qualifications, and relevant skills.

Key Responsibilities

• Serve as the first point of contact for residents, guests, and outside visitors
• Answer and route incoming telephone calls
• Provide administrative assistance to department leaders and office staff
• Coordinate schedules, appointments, and general office communications
• Maintain organized records and documentation while protecting confidential information
• Monitor front office operations and help ensure a professional environment
• Assist with office supply inventory and routine administrative projects
• Respond to questions and requests with professionalism and courtesy

Qualifications

We're looking for someone who:

• Builds positive relationships with a wide variety of people
• Demonstrates strong verbal and written communication skills
• Can prioritize tasks and stay organized throughout the workday
• Pays close attention to details and follows through on responsibilities
• Is comfortable using computers and common business software
• Handles confidential information appropriately
• Brings reliability, professionalism, and a team-oriented attitude

Previous experience in reception, hospitality, customer service, office administration, healthcare, or senior living is beneficial but not required.

Why Team Members Choose Us

Eligible employees may enjoy access to:

• Health, dental, and vision insurance
• 401(k) retirement plan with employer contribution
• Paid time off and paid holidays
• Employee Assistance Program (EAP)
• Travel discounts through affiliated lodging properties
• Professional growth and advancement opportunities
• A collaborative and supportive work environment

About Our Community

At Legacy Village of Salt River, our mission centers on helping seniors live with dignity, purpose, and connection. As part of Western States Lodging & Management, we are dedicated to delivering exceptional service while fostering a workplace built on respect, accountability, teamwork, and compassion.

Our culture is guided by six core values:

• Be Loving
• Choose Wisely
• Perform Together
• Act Boldly
• Express Gratitude
• Mind the Store

If you're looking for an opportunity to make a positive impact while growing your career in a welcoming senior living community, we'd love to hear from you.