Front Desk Receptionist

247Hire; Nashville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

247Hire is seeking a Front Desk Receptionist in Nashville, TN. This role involves greeting patients, scheduling appointments, and handling payments while providing excellent customer service.

The ideal candidate should have a high school diploma, relevant experience, and be comfortable with EMR software and QuickBooks. Strong organizational skills and a polished demeanor are essential.

Qualifications

• 2+ years of related experience.
• Comfortable with computers and technology.
• Experience working in a fast-paced environment.

Responsibilities

• Greet patients and visitors warmly.
• Schedule appointments and consultations.
• Maintain reception area and handle payments.
• Maintain strict confidentiality at all times.

Skills

Customer service skills

Organizational skills

Multitasking skills

Computer literacy

Education

High school diploma or equivalent

Tools

EMR software

QuickBooks

Job description

Front Desk Receptionist Role

The Front Desk Receptionist will provide a professional and positive experience while assisting patients with check-in and check-out procedures, verifying current information, and obtaining updated paperwork when necessary.

• Greet patients and visitors in a warm, friendly, and helpful manner
• Maintain the reception area
• Schedule and confirm appointments and consultations via phone
• Answer and screen calls, take messages, and respond to inquiries
• Take credit card payments as needed, including payments for QuickBooks products and services (prior experience preferred; training provided if needed)
• Discuss surgical quotes with patients via phone and email
• Print and distribute faxes and mail
• Maintain strict confidentiality at all times

Front Desk Receptionist Background Profile

• High school diploma or equivalent
• 2+ years of related experience
• Comfortable with and computer literate
• Experience with EMR software preferred
• Familiarity with QuickBooks or payment systems a plus
• Excellent customer service skills, both over the phone and in person
• Strong organizational and multitasking skills
• Professional and polished demeanor and appearance
• Desire to work in a fast-paced environment