Front Desk Receptionist

Emerald Healthcare; Lincoln (NE); On-site; USD 19,000 - 25,000; Part time

Job summary

Emerald Healthcare in Lincoln, NE is seeking a personable part-time Receptionist to support the Administration department. You will greet residents and guests, answer calls, and route inquiries while assisting with scheduling and light clerical tasks.

The role requires a high school diploma or equivalent and excellent communication and customer service skills. Proficiency with Microsoft Office is expected. Part-time schedule includes Tue/Fri and Sunday shifts.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal communication and interpersonal skills essential.
• Strong customer service orientation and professional etiquette.
• Familiarity with basic administrative procedures and clerical tasks.

Responsibilities

• Greet residents, family members, visitors, and guests; determine purpose of visit and direct them accordingly.
• Answer, screen, and direct phone calls; take messages and schedule appointments.
• Receive mail, documents, packages, and courier deliveries and distribute as needed.
• Perform administrative and clerical support tasks and basic filing/recordkeeping.
• Handle other duties as assigned by administration.

Skills

Excellent verbal communication

Interpersonal & customer service

Administrative basics

MS Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Job Title: Receptionist

Location: Lincoln Nebraska

Department: Administration

Reports to: Administrator

Position Type: Part-Time Tues/Fri 350p-8p Sun 8a-230p

Emerald Healthcare is dedicated to providing exceptional care and support to our residents in a compassionate and nurturing environment. We are seeking a dynamic and personable part-time receptionist to join our team and enhance the overall experience for our residents and their families.

Job Summary:

The Receptionist will greet, assist, and provide direction and information to residents, family members, visitors, and other guests of the organization.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Greets residents, family members, visitors, and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.
• Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Performs administrative and clerical support tasks.
• Performs basic filing and recordkeeping.
• Performs other duties.

Required Skills/Abilities:

• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• High school diploma or equivalent required.

Physical Requirements:

• Prolonged periods of sitting at a desk.
• Must be able to lift up to 15 pounds at times.