Front Desk Receptionist

Burnham Nationwide, Inc.; Lexington (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

Bridges by EPOCH at Lexington is seeking a part-time Front Desk Concierge/Receptionist to join our vibrant community. The role involves welcoming visitors, handling phone inquiries, and facilitating communication among families and staff. EPOCH offers a supportive work culture focused on enhancing the lives of seniors through compassion and teamwork.

Benefits

Paid time off

Sick time

7 paid holidays

3 floating personal holidays

Training and growth opportunities

Qualifications

• Outgoing and personable with excellent customer service skills.
• Some office experience preferred.
• Experience in a Senior Living or Assisted Living community is helpful.

Responsibilities

• Responsible for answering phones and greeting visitors.
• Liaison between families and department managers.

Skills

Customer Service

Communication

Teamwork

Dependability

Tools

Computer Skills

Phone Operation

Job description

Come thrive with us at our exquisite Memory Care Assisted Living Community, Bridges by EPOCH at Lexington! We are NOW HIRING a Front Desk Concierge/Receptionist at our extraordinary senior living community!

*PART-TIME, Saturdays 2pm-8pm. Other per diem hours available as needed

What Makes Bridges/Waterstone a Great Place to Work?

Working at EPOCH Senior Living is rewarding and purpose-giving! Do you want to thrive at work in an upbeat, fun and friendly work culture that is life-giving to others? Our team members inspire each other as we honor the lives of the generation before us. We understand the key to success is in hiring talented, dedicated, and knowledgeable individuals who share our mission, and we want you!

If you are dependable, compassionate, and genuinely interested in making life healthier and happier for seniors, you would find the perfect fit at EPOCH Senior Living! Here, you’ll find close-knit teams of remarkable people working together at our network of premier senior living communities throughout the Northeast – all with the common goal of delivering an exceptional senior living experience for our residents.

At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel valued, creativity is fostered and employees and residents feel connected like family.

Why Choose EPOCH Senior Living?

We offer competitive payand a generous benefits package for full-time team members that starts on the 1st of the month following the date of hire and 30 hours per week! Ask us about the benefits we offer to our part-time team members. We understand the importance of family and encourage a work/life balance. We offer paid time off, sick time, 7 paid holidays and 3 floating personal holidays per calendar year.

Full-Time Benefits Package

• Medical Plans and Dental Plans with Blue Cross Blue Shield
• Vision Plan with MetLife Vision
• Flexible Spending Accounts
• 401(K) Auto Enrollment through Fidelity after 30 days with a discretionary company match
• $50,000 Life Insurance Policy
• VOYA Voluntary Benefits Critical Illness and Accident
• Verizon Cell phone Discount
• Wishbone Pet Insurance Discount
• Training and Growth Opportunities
• Tuition/Certification Reimbursement with Annual Amount of $500. English Language Classes Applicable
• Free Parking
• $1,500 Refer a Friend Bonus Incentive

Responsibilities

• The front desk reception is responsible for answering phones, reception, greeting visitors and administrative responsibilities.
• The front desk concierge works with families and liaisons between department managers.

Qualifications

• Candidates must be pleasant, able to work with others and some office experience helpful.
• Must be outgoing and personable, good communicator, courteous and have excellent customer service skills.
• Computer and phone experience required.
• Some experience in a Senior Living or Assisted Living community is helpful.

If you have a strong passion for seniors, we invite you to become part of an EPOCH team!

“I love knowing that I’ve made a positive impact on my residents or coworkers. Sometimes it’s as small as a hug, a compliment, or spending a little extra time…I call that my second paycheck!”

– Eileen, Dietary Aide at BridgesNashua

You may contact Jessica Kennedy, Corporate Recruitment Manager at 617-930-9069 for any questions.

Bridges by EPOCH at Lexington
56 Watertown St
Lexington, MA 02421

Walk-In’s Welcome!

www.epochsl.com

About EPOCH Senior Living

Founded in 1997 and known for delivering outstanding service, EPOCH Senior Living currently operates a network of premier senior living communities throughout the Northeast. With eleven communities, Bridges by EPOCH is New England’s largest stand-alone memory care assisted living provider. Offering a range of living options, including independent living, assisted living and memory care supported by Bridges, Waterstone communities are known for offering seniors 62 and over a luxury senior living experience.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.