Front Desk Receptionist

Kansas City Orthopedic Alliance; Leawood (KS); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

6 company paid holidays

Rich PTO accruals

Employer discretionary bonuses

Medical with on-site service discount

Dental & Vision

Wellness program with premium relief

HSA/FSA option

Company paid Life/AD&D and LTD

401(K) with company match

Voluntary Benefits plans

Employee Assistance Program

Job summary

Kansas City Orthopedic Alliance is seeking a Front Desk Receptionist to create a welcoming patient experience. You will greet patients, assist with registration, verify insurance, collect copays, and scan documents into the EMR system.

Occasional phone use is required, and you may assist with scheduling or check-out as part of staffing needs. This role supports a fast-paced orthopedic practice with a strong focus on service.

Qualifications

• Greet and assist patients with registration and check-in.
• Verify insurance and collect copays.
• Scan documents for the EMR system and maintain accuracy.

Responsibilities

• Greet patients and ensure a professional, welcoming experience.
• Assist with scheduling and check-out as needed.
• Support staff with coverage during shifts or busy periods.

Skills

Patient service

Communication skills

Registration workflow

Scheduling support

Education

High school diploma or GED

Tools

EMR software

Job description

Kansas City Orthopedic Alliance is the largest, independently owned orthopedic specialty practice in the Kansas City metro area. We have over 50 providers practicing out of several locations. Each team focuses on the importance of customer service, communication, and caring for patients. We offer no weekends, no holidays, and no mandatory on call. Practice schedules are Monday through Friday.

We currently have openings at our Leawood, Nall and our new facility in Lenexa opening in November.

Job Function

The Front Desk Receptionist is responsible for creating a professional and welcoming experience for our patients. You will greet and assist patients with their registration, verify insurance, collect copays, and scan documentation for the EMR system. Occasional phone usage is required. All Front Desk Receptionists may be asked to help with staffing needs, such as Check Out or Scheduling.

What You Can Expect

• To use your critical thinking skills
• To be an expert in environmental services
• A dynamic environment with low infection rates
• Annual merit increases

We Provide a Robust Benefits Package, Including

• 6 company paid holidays
• Rich PTO Accruals
• Employer discretionary bonuses
• Medical (with an on-site service discount program)
• Dental & Vision
• Wellness program with abilities to reduce premiums
• HSA/FSA option
• Company Paid Life/AD&D and Long-Term Disability Insurance
• 401(K) with a substantial company match
• Optional Voluntary Benefits plans
• Employee Assistance Program