Front Desk Receptionist

Jim Coleman Toyota Inc; Bethesda (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance (medical, dental and

401(k)

Paid vacation

Sick leave

Paid holidays

Job summary

Jim Coleman Toyota in Bethesda, MD is seeking an experienced, customer-focused individual to join our dealership team. This role centers on answering and directing phone calls, greeting customers, and delivering outstanding in-person and phone service.

You will support team members, assist with cashier duties as needed, and contribute to a high-quality customer experience. The schedule is Monday–Friday, 8:00 AM to 3:00 PM, with opportunities for growth and relocation support where appropriate.

Qualifications

• Strong customer service and organizational skills.
• Excellent communication and interpersonal skills.
• 1 year of customer service experience preferred.

Responsibilities

• Answer and direct phone calls and provide information to customers.
• Greet customers in person and provide exceptional service on-site and over the phone.
• Assist team members and handle cashier duties as needed.

Skills

Customer service

Communication

Phone etiquette

Teamwork

Job description

Jim Coleman Toyota is hiring!

Jim Coleman Automotive is a 3rd generation family- owned dealership founded in 1968. The Coleman family has been selling and servicing cars in the Washington- Metropolitan and Bethesda areas since the 1950s.Bethesda, MD is looking for an experienced and customer focused individuals to join our dealership! We pride ourselves on providing the highest level of customer service possible and we are looking for great people to help us do that.

Our ideal candidate is someone that has strong customer service and organizational skills, excellent communication and interpersonal skills, great phone ethics, works well in a team environment, and is both committed and determined daily. This job mainly consists of answering and directing phone calls, greeting, and providing excellent in-person and on-the-phone service to all customers, assisting team members in the areas of customer service, providing an exceptional experience for our clients and some cashier duties. There is also room for career growth if you are interested.

Shift is M-F 8-3 pm

Ability to commit< no newlines>to relocate:

Bethesda, MD 20817: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

Customer service: 1 year (Preferred)

Benefits:

• Health insurance (medical, dental and vision)
• 401(k)
• Paid vacation
• SSL (sick leave)
• Paid holidays

Applicants have rights under Federal Employment Laws

• Family & Medical Leave Act (FMLA): https://www.dol.gov/agencies/whd/posters/fmla
• Equal Employment Opportunity (EEO): https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal-poster
• Employee Polygraph Protection Act (EPPA): https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf