Front Desk Receptionist

Corestaff Services; Atlanta (GA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Job summary

Corestaff Services has a receptionist role at Porsche Cars North America in Atlanta, GA. The position supports the Experience Center by managing front-desk inquiries, directing guests, and providing warm brand-aligned hospitality.

The role requires a high school diploma and at least 2 years of front-desk or related experience, with strong phone, MS-Office, and multitasking abilities. The incumbent will uphold brand standards and coordinate with security and facilities teams.

Qualifications

• High School Diploma or higher.
• Minimum 2 years of experience as a receptionist or related role.
• Outgoing and charismatic personality with warm, empathetic demeanor.
• Phone system proficiency and basic MS-Windows/MS-Office skills.

Responsibilities

• Answer the main switchboard and transfer calls to the appropriate parties.
• Greet employees and guests warmly, representing the Porsche brand at the Experience Center.
• Provide primary phone coverage for the operation’s main line.
• Document customer complaints in the C@P system and assist with inquiries as needed.
• Coordinate with Security for guest access and passes.
• Assist front desk inquiries, directions, and transportation arrangements as needed.
• Support facilities and guest services teams with ad hoc projects.

Skills

Phone system knowledge

MS Office

Customer service

Strong organizational skills

Empathy and warmth

Multitasking

Education

High School Diploma or higher

Tools

MS-Windows OS

MS-Office Suite

Job description

Benefits: Medical, Dental, and Vision coverage

Duration: Long term contract (12 months with possible renewal)

Schedule: 8:30 am-5:30 pm

Location: Atlanta, GA

Corestaff is the official MSP resourcing partner for Porsche Cars North America for contractor positions operating and managing their nationwide contingent workforce program. The candidate selected for this role will be an employee of Corestaff with a placement at Porsche Cars North America in Atlanta, GA.

Position overview:

• To handle all inquiries made at the company's headquarters front desk while creating a warm and welcoming atmosphere for all employees of One Porsche Drive and guests of the Experience center.
• Provide primary phone coverage for the main telephone line for the operation. Please note this is not the main 1-800- call center line.
• Act as a Porsche Brand ambassador for all visitors exuding Passion and work to assist with all guest service areas of the Experience center.
• Answer the phones for the company's main switchboard. Transfer phone calls to the appropriate parties.
• Assist with customer questions/concerns as needed, documenting all customer complaints in the C@P system (Internal tracking system)
• Provide a warm welcome to all employees and guests ensuring their needs are met and their experience is representative of our brand standards
• Assist with inquiries at the front desk including but not limited to, arranging transportation, storing luggage, providing directions, and engaging employees when needed
• Coordinate with Security team in granting access to guests and providing guest passes as needed
• Coordinate and assist facilities team with addressing Experience center common area office needs and inputting repair orders into service request system
• Assist Experience center and Customer Relations team with project work as necessary
• Provide occasional facility tours for guests and VIP’s
• Escort guests through facility

Required qualifications include:

• High School Diploma or higher
• Minimum 2 years of experience as a receptionist or related role
• Outgoing and charismatic personality
• Warm welcoming and empathetic demeanor
• Phone system and intermediate knowledge of MS-Windows computers and MS-Office applications
• Ability to multitask
• Customer Service oriented
• Strong organizational skills
• Ability to occasionally move equipment, boxes and luggage weighing up 40 lbs

Preferred qualifications include:

• High School Diploma or higher
• Minimum 2 years of experience as a receptionist or related role