Overview
The goal is to make guests and visitors feel comfortable and valued while on our premises.
Front Desk Responsibilities
- Meet and greet patients.
- Enter computer data accurately with detail.
- Schedule patients for initial visits and follow up visits according to insurance benefits and therapist recommendation.
- Manage and maintain patient appointments while on caseload.
- File, copy, print and scan records.
- Collect cost of care for every patient.
- Maintain excellent oral and written communication and customer service skills with patients, therapists, teammates, physician offices and insurance adjusters.
- Cleans and maintains therapy/exercise equipment.
- Keeps current with laundry and maintains an adequate stock of supplies.
- Performs other duties as assigned.
Required Qualifications For This Position Include
- Outgoing personality.
- High school or equivalent.
- The ability to follow directions under supervision while detail-oriented multi-tasking in this fast-paced environment.
- Task Oriented.
- Professional Communication written, verbal and non verbal.
- Attention to Detail
- Executes excellent follow up and follow thru on daily tasks
Shifts
Day/ Evening/Weekend (Required).