Front Desk - Pediatrics

Lone Star Circle of Care; Cedar Park (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

403(b) retirement plan

Job summary

Lone Star Circle of Care is seeking a Front Desk associate to be the welcoming first contact in our Cedar Park clinic. You will greet patients, check them in, verify insurance, collect copays, and schedule appointments to keep the day running smoothly.

The ideal candidate has at least six months of administrative experience, proficiency with MS Office, and the ability to communicate in English and Spanish. A patient-focused, friendly attitude is essential to support our community's health goals.

Qualifications

• Minimum six months experience in a professional administrative role.
• Healthcare office experience preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Greet patients and check in using AIDET/LOC techniques.
• Verify insurance, collect copays, and update patient charts.
• Schedule appointments, answer calls, sort faxes, and complete tasks.
• Perform closing procedures and prepare lobby for next shift.

Skills

Administrative experience

Customer service

Bilingual English/Spanish

Tools

MS Office Suite

Job description

At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. Our Front Desk staff are the first point of contact for our patients in the clinic and they are vital to creating a positive patient experience.

Our people and culture are our foundation. We are seeking Front Desk employee’s who are passionate about making a difference in our community. If you are in the pursuit of meaningful work in a fun and friendly environment, LSCC is the place for you!

A Day in the Life of a Front Desk employee may look like this:

• Upon arrival, clean and prepare the lobby
• Greet patients as they arrive using our AIDET/LOC technique
• Check in patients and update patient charts as necessary
• Verify insurance and collect any copays as necessary
• Schedule appointments, answer phone calls, sort faxes, and complete any additional tasks
• Perform closing procedures at the end of each shift

We ask our Front Desk to possess a minimum of:

• Minimum of six (6) months of experience working in a professional administrative environment

The following experience/skills are preferred:

• Prior medical office and/or healthcare setting experience
• Proficient with MS Office Suite (Word, Excel, and Outlook)
• Bilingual English/Spanish language skills

Key Success Factors

Some key factors that will make an individual successful in this role:

• Problem-solving skills,

Benefits

LSCC offers a competitive benefits package, including:

• Medical, Dental, and Vision insurance;
• LSCC paid Life insurance;
• LSCC paid Short-Term and Long-Term Disability insurance;
• Paid Time Off; and
• 403b Employee Retirement Plan