Front Desk & Patient Services Specialist

Temple Health; Pennsylvania; On-site; USD 21,000 - 28,000; Full time

Job summary

Temple Health is seeking a Patient Services Representative (FT; 40hrs/wk) for Temple Physicians Inc. at Lafayette Hill, PA. This role handles preregistration, verification of insurance, and front desk duties, ensuring accurate patient information and a welcoming experience.

Requires a High School Diploma or Equivalent, plus 2 years in an office setting and 1 year in healthcare. Rotating shifts, strong customer service is essential to succeed in a high-pressure environment.

Qualifications

• High School Diploma or Equivalent Required.
• 2 years experience in a secretarial or clerical/general office position Required.
• 1 year experience in a healthcare setting Required.

Responsibilities

• Complete preregistration, re-registration and/or verification following department procedures.
• Identify, verify, and document insurance coverage for scheduled services using available sources.
• Handle front desk functions: answer phones, greet patients and families warmly.
• Communicate with patients, schedulers and insurance companies to obtain demographic and billing information.
• Provide excellent customer service in a calm, multitasking environment.

Education

High School Diploma or Equivalent

Job description

Temple Health is seeking a Patient Services Representative (FT; 40hrs/wk) for Temple Physicians Inc. at Lafayette Hill, PA. This role handles preregistration, verification of insurance, and front desk duties, ensuring accurate patient information and a welcoming experience.

Requires a High School Diploma or Equivalent, plus 2 years in an office setting and 1 year in healthcare. Rotating shifts, strong customer service is essential to succeed in a high-pressure environment.