Front Desk Patient Services Specialist

P3 Health Partners, Inc.; Henderson, Northern (NV, KY); Hybrid; USD 38,000 - 48,000; Full time

Job summary

P3 Health Partners, Inc. in Henderson, NV is seeking a Patient Services Specialist to greet patients, verify demographics and insurance, schedule appointments, and support front desk operations.

The ideal candidate has at least 1 year in a healthcare setting, familiarity with common EHR systems like Athena or Cerner, and a commitment to confidentiality under HIPAA.

Qualifications

• 1+ years of experience in healthcare or medical offices.
• Familiarity with front-desk duties and patient intake processes.
• Knowledge of patient confidentiality and HIPAA guidelines.

Responsibilities

• Greet and check in patients in a friendly and professional manner
• Verify patient demographics and insurance information
• Schedule appointments and manage cancellations
• Answer multi-line phone system and handle inquiries
• Assist with scanning, faxing, and managing medical records
• Maintain a tidy, welcoming waiting area
• Support back office staff and providers as needed
• Work independently with minimal supervision
• Maintain confidentiality of patient records per HIPAA
• Contribute to clinic workflow efficiency and patient experience

Skills

Customer service

Communication skills

Organizational skills

HIPAA compliance

Teamwork

Medical terminology

Education

High school diploma/GED

Tools

Athena

Cerner

Job description

Job Category: Medical Group

Requisition Number: PATIE002793

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• Posted : August 21, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

People. Passion. Purpose.

At P3 Health Partners, our promise is to guide our communities to better health, unburden clinicians, align incentives and engage patients.

We are a physician-led organization relentless in our mission to overcome all obstacles by positively disrupting the business of health care, transforming it from sickness care into wellness guidance.

We are looking for a Patient Services Specialist. If you are passionate about your work; eager to have fun; and motivated to be part of a fast-growing organization in Henderson, NV then you should consider joining our team.

Overall Purpose

The Patient Service Specialist is responsible for corresponding with patients, maintaining the organization of our office, and ensuring that our environment is welcoming, calm, and quiet for our patients and their families. We are seeking a friendly, compassionate, and organized medical receptionist to join our growing healthcare team. In this role, you will work at the front desk of our medical office and provide assistance to our patients and other visitors.

Essential Functions

• Greet and check in patients in a friendly and professional manner
• Verify patient demographics and insurance information
• Schedule appointments and follow-ups, manage cancellations and reschedules
• Answer multi-line phone system and handle patient inquiries or direct them appropriately
• Assist with administrative tasks such as scanning, faxing, and managing medical records
• Ensure waiting area is tidy and welcoming
• Support back office staff and providers as needed
• Work independently in various clinic environments with minimal supervision
• Maintain confidentiality and compliance with HIPAA regulations
• Contribute to clinic workflow efficiency and positive patient experience

Knowledge, Skills and Abilities

• Friendly and compassionate disposition
• Excellent communication and problem-solving skills
• Excellent organizational and time management skills
• Ability to handle a fast-paced environment and prioritize tasks based on importance
• Strong interpersonal communication skills
• Ability to work independently or as part of a team
• Dedication to maintaining confidentiality of all patient records
• Knowledge of medical terminology a plus

Experience

• 1+ years’ experience in healthcare related field
• Familiarity with Athena or Cerner a plus

Education

• High school diploma/GED required

Travel

• Occasional travel may be required to cover at other P3 offices or clinics as directed by management

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.