Front Desk/Patient Care Coordinator

iMotion Physical Therapy; Fremont (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading healthcare provider in Fremont is seeking a Front Desk/Patient Care Coordinator. The role includes scheduling, greeting patients, and performing various administrative tasks in a fast-paced environment. Ideal candidates are detail-oriented, empathetic, and ready to provide exceptional service while managing patient interactions.

Qualifications

• Ability to handle upset patients with patience and empathy.
• Strong telephone skills with the capacity to manage high call volumes.
• Competence in data entry and spreadsheet management.

Responsibilities

• Check in and check out patients effectively.
• Handle phone calls and respond to voicemails within 2 hours.
• Coordinate with billing and authorization departments.

Skills

Customer service

Data entry

Communication

Problem-solving

Job description

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Make sure to read the full description of this job post and follow the steps as required otherwise we will not review your resume/application.

iMotion Physical Therapy is proud to serve the east bay and south bay communities with top-notch service and patient care. iMotion Physical Therapy is the ultimate medical service office is the best place for our team members to work. a place renowned for exceptional customer service, total professionalism, and warm, compassionate treatment. We have assembled a team of the best and brightest individuals possible. importantly, every member of the iMotion Physical Therapy team shares the same vision and values. We are a company where you know that your work matters – where we make a difference in the lives of everyone who walks through our doors.

HOW TO APPLY:We currently have positions available in our Fremont office. Email us your resume with a Cover letter (please add * at the beginning of the cover letter in order to get your resume reviewed) today to see if you are qualified to be a part of our team.

Position Status

• Title: Front Desk Receptionist.
• Status: full-time.
• Pay: $18-$22/Hour.
• Job hours: 10 am to 7 pm and 2 Saturdays a month from 8-1 pm.
• PLEASE READ ENTIRE DESCRIPTION CAREFULLY AND FOLLOW STEPS***
  
  

COMPANY HISTORY:iMotion Physical Therapy is proud to serve east bay and south bay community with top notch service and patient care. iMotion Physical Therapy is ultimate medical service office and is the best place for our team members to work.

We are a place renowned for exceptional customer service, total professionalism, and warm, compassionate treatment. We have assembled a team of the best and brightest individuals possible.

Most importantly, every member of the iMotion Physical Therapy team shares the same vision and values. We are a company where you know that your work matters – where we make a difference in the lives of everyone who walks through our doors.

HOW TO APPLY:We currently have positions available in our Fremont office. Email us your resume with Cover letter (please add *PCCSJ at the beginning of the cover letter in order to get your resume reviewed) today to see if you are qualified to be a part of our team. Send your cover letter to [e-mail]

POSITION STATUS:Title: Front Desk Receptionist.

Status: Part time.

Pay: $18-$22/Hour.

Job Qualifications:This job is not for you if:

• Making money is your only purpose to apply for this job.
• You are not comfortable in handling upset patients.
• You don't like to sale.
• You don't like to ask for money.
• You don't like to help someone.
• You are not in talking on phone.
• You like slow paced and quite environment.
• You like to work in cubicle with minimum human interaction.
• If loud noises bothers you.
• If you feel life is not fair.
• You are not committed to job for at least 2 years.
• You don't like to lead.
• You feel bored with data entry.
• You don't feel comfortable using computer.
• You type slow.
• You have not read this ad completely and do not want to complete all steps asked in this ad.
  
  

This Job Is For You If

• You want to make money while helping others and making difference in someone's life.
• You are a people person and loves to help people.
• Want to do administrative and clerical work 8 hours a day.
• Love to talk and learn from mistakes.
• You are humble and respectful.
• You have tolerance and skill to handle upset patient.
• Phone skill - able to answer 80% or more phone calls and reply all voice messages in 2 hours or less.
• Able to enter numbers in spreadsheet and analyse graphs and data.
• Able to create strategies based on data and improve the condition of the department.
• Able to handle stress.
• Align with Company's vision and BHAG.
• You know what you are going to do in 3 years.
• You have taken extra step in applying gfor this job.
• You can write a page explaining why you are applying for this job and why are you right fit for this job.
  
  

Job Description:This is a great experience for someone who has administrative skills, enjoys helping people, and is looking to grow professionally. Administrative duties will include providing the highest level of customer service, greeting and scheduling patients, answering phone calls, as well as handling various other administrative tasks. Our company is rapidly expanding and there are many opportunities for advancement.

Following are some of the duties Patient care coordinator performs on daily bases:

• Check in and Check out patients.
• Collect money for patient responsibility portion.
• Coordinate with providers.
• Communication with billing and Authorization department to understand patient's responsibility.
• Answer and handle phone calls.
• Return voicemails.
• Enter data in spreadsheet for KPIs.
• Keeping front desk organized and clean.
• Scan documents.
• Applying payments.
• Prepare for next day.
• Checking faxes and responding them accordingly.
• Scheduling patients for future visits.
• Attend team meetings.
• Active in problem solving for the department.
• Reconciling data on daily bases.
  

Visit the following link for more information on starting your career with us: www.imotionpt.com

• Please write a page on why are you applying for this job and why do you feel you are right fit for this position and add *PCCSJ at the beginning of the page, Send your cover letter to [e-mail]
  
  

All applications without Above mentioned requirement will be ignored and discarded.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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