Front Desk Operations Assistant

Think Academy U.S; Bellevue (WA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(k) Match

Health insurance

Vision insurance

Dental insurance

Job summary

Think Academy is seeking a Front Desk staff member for our Bellevue/Redmond/Bothell campuses to handle daily front desk operations on-site.

You will greet students and parents, manage inquiries, and support teachers and staff with classroom transitions and campus logistics. This role requires bilingual Mandarin/English abilities and strong customer service in a fast-paced environment.

Qualifications

• Fluent in both Mandarin Chinese and English.
• Strong communication and customer service skills.
• Able to multitask in a fast-paced environment.
• Reliable, responsible and organized.

Responsibilities

• Provide front desk support and respond to general inquiries.
• Assist with student arrival, dismissal, and classroom transitions.
• Provide classroom and administrative support to teachers and staff.
• Help maintain an organized and welcoming campus environment.
• Support daily campus operations and events as needed.

Skills

Mandarin/English

Communication

Customer service

Multitasking

Organized

Reliability

Computer literacy

Tools

Office software

Job description

Job Opportunity: Front Desk

Location: Bellevue or Redmond or Bothell, WA (On-site)

Job Type: Full -Time (30 - 40 hours per week)

Start Date: ASAP

Compensation & Benefits:

• $20-24/hour
• 401(k) Match
• Health, vision, dental insurance

About Us

Think Academy is a fast-growing education technology company dedicated to providing high-quality academic enrichment programs for K–12 students. We strive to create an engaging and supportive learning environment where students can build confidence, develop strong academic skills, and enjoy learning.

Your Role

As a Front Desk at Think Academy, you will support the day-to-day operations of our Bellevue/Redmond/Bothell campuses and serve as a key point of contact for students, parents, teachers, and staff.

Key Responsibilities

• Provide front desk support and respond to general inquiries
• Assist with student arrival, dismissal, and classroom transitions
• Provide classroom and administrative support to teachers and staff
• Help maintain an organized and welcoming campus environment
• Support daily campus operations and events as needed

Qualifications

• Fluent in both Mandarin Chinese and English
• Responsible, reliable, and organized
• Strong communication and customer service skills
• Able to multitask in a fast-paced environment
• Comfortable using computers and basic office equipment
• Able to lift 25 lbs (11 kg)
• Previous experience in customer service, education, administration, or a front desk role is preferred
• Working Schedule: Tue - Fri: 15:00 - 19:00; Sat & Sun: 9:00 - 18:00

Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.