Front Desk OPENER /Mornings Location: CA-Irvine-92618 Post Date: 02-26-23

Runwithstride; Irvine (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A boutique treadmill studio is seeking a 'STRIDE Advisor' to assist in membership sales and community engagement. The advisor will provide excellent customer service, conduct studio tours, and participate in community events while ensuring a clean and inviting environment. This role is perfect for enthusiastic individuals who love to engage with customers and promote fitness in a supportive environment.

Benefits

Competitive hourly wage

Opportunity for bonus based on performance

Growth potential in sales and management roles

Qualifications

• Excellent sales, communication, and customer service skills required.
• Goal-oriented with proven ability to meet sales targets.
• Ability to learn and use software systems effectively.

Responsibilities

• Execute full sales process including lead follow-up and closing.
• Conduct studio tours to prospects and build rapport.
• Participate in grassroots events to promote the studio.

Skills

Sales

Communication

Customer Service

Tools

ClubReady software

Job description

STRIDE is a boutique treadmill studio experience that is here to reinvent the definition of a runner. Coached running classes are led by expert trainers in a supportive and empowering environment with state-of-the-art equipment and electrifying music. STRIDE aims to create a space where running is understood at all levels to be an essential mode of fitness and recognized by everyone as one of the easiest, most engaging, and most effective ways to achieve your mental & physical goals.

The STRIDE Advisor assists the General Manager with new membership sales as well the retention of current members. The STRIDE Advisor provides superior customer service while assisting new and current runners in class selections, answering membership questions, and transacting merchandise purchases. We expect you to be excited about meeting and greeting our customers and be part of building a strong STRIDE community. The STRIDE Advisor also assists with studio cleanliness.

RESPONSIBILITIES:

• Execute full sales process of lead generation, follow up, and closing the sale
• Meet and exceed sales goals as established by the General Manager
• Conduct studio tours with new prospects to build rapport to facilitate sales
• Be knowledgeable about products, programs and pricing
• Emphasize and enforce objectives of the studio as a fitness and wellness provider
• Book quality appointments to achieve monthly sales quota
• Participate in grassroots/community events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
• Assists with maintaining a clean, safe and inviting environment
• Assumes responsibility for developing selling skills

JOB REQUIREMENTS:

• Excellent sales, communication, and customer service skills
• Goal-oriented with an ability to achieve sales targets
• Ability to learn and use the ClubReady software system
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Daily and/or occasional travel may be required
• Attend special events and trainings as needed

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• May be required to sit or stand for up to four hours at a time
• May be required to reach with hands and arms
• Must be able to bend, lift, kneel, and drive a car
• Must be able to climb up and down flights of stairs as elevators are not present at all locations
• May be asked to occasionally lift up to 30 pounds.
• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus
• Must be able to effectively hear in person and via telephone

COMPENSATION & PERKS:

• Competitive hourly wage
• Opportunity for bonus based on performance
• Opportunity for growth within the studios including additional sales and management positions

THE RUNDOWN

Established in Pasadena, CA in 2017 by co-founders and friends, Katie Ownbey and Misa Dugally, STRIDE was created with the goal that clients of all ages and fitness levels could enjoy running and use this fundamental exercise as a launchpad for their personal fitness journey.

STRIDE aims to reinvent the definition of a runner through strategically-designed coached indoor running & walking classes taken at your own pace, empowering every client to cross their own personal finish line.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Run with Stride Corporate.

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OUR VALUES

INCLUSION

We welcome all ages & all levels. At STRIDE, classes are designed for walkers, joggers, or runners and clients of all levels workout side by side to create a unique, inclusive experience.

EMPOWERMENT

We start together and we finish together. In-class leaderboards, motivational Coaches and studio staff, and community member events define a pack that everyone wants to join.

PROGRESS

We recognize that each client is on his or her own journey, and our integrated technology allows everyone to hit new milestones, track their accomplishments, and push themselves forward.

TRANSFORMATION

At STRIDE, we create a positive, safe space that allows clients to see themselves in a new light and we believe in celebrating the personal, transformative journey that gets you from the starting line to the finish line.

SUCCESS

We understand that the first step is likely the hardest, so we celebrate our clients’ wins, big and small, creating a dynamic experience in which clients feel a tangible sense of success through being a member of STRIDE.