Front Desk OPENER

Retro Fitness; Neptune Township (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading fitness outlet as a Front Desk OPENER where you'll be the first point of contact for members. This role requires excellent communication skills and a positive attitude to ensure a welcoming environment. Responsibilities include greeting members, handling sales, and maintaining facility standards. Ideal candidates are customer-oriented and capable of multitasking in a dynamic setting.

Qualifications

• CPR/AED training preferred.
• Prior sales experience in retail preferred.

Responsibilities

• Greeting and checking in members.
• Resolving member issues.
• Membership sales and retention.

Skills

Communication

Customer Service

Multi-tasking

Punctuality

Attention to Detail

Job description

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Job Description

The Front Desk employee is the face of the Retro Fitness outlet; they are the first person members see when they enter. This role requires a team-oriented individual with excellent communication skills. The employee wears many hats while ensuring a positive member experience.

Live by the RETRO values - integRity, dEdication, consisTency, expeRience, and innOvation!

Requirements

• A positive, upbeat personality
• Effective communication with customers, coworkers, and managers
• The ability to multi-task
• Customer service oriented
• Punctuality, responsibility, attention to detail
• CPR/AED training preferred
• Prior sales experience in retail preferred
• Successful completion of all Retro University courses

Environment

• Work inside the Retro Fitness outlet
• Hours may vary, including mornings, evenings, and weekends

Supervision

Supervised by the Retro Fitness General Manager

Responsibilities

• Greeting and checking in members
• Resolving member issues
• Membership sales and retention
• Follow-up with prospects
• Selling merchandise such as smoothies, drinks, and Pro Shop items
• Ensuring a safe and clean environment
• Performing facility upkeep and walkthroughs
• Opening and closing the facility as scheduled
• Adhering to company policies and procedures

Dress Code & Schedule

Employees should wear company staff shirts with khaki or black athletic pants, sneakers (no boots, heels, or open-toe shoes). Employees must be well-groomed. Opening shift employees should arrive 15 minutes early; closing employees should close at the scheduled time. No money counting until members leave and doors are locked.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Restaurants

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