Front Desk & Office Associate (Nonprofit)

RPMGlobal; Austin, Northern (TX, KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Health coverage

403(b) retirement plan with employer;

Job summary

Communities In Schools of Central Texas (CISCT) is hiring a Customer Service Associate for our Austin office. The role supports employees and guests with administrative tasks, reception, and event coordination. Regular hours are 8:00 am–5:00 pm, with occasional evenings for events.

The position emphasizes reliability, strong communication, attention to detail, and teamwork, in a nonprofit, mission-driven environment. Compensation includes strong benefits and growth opportunities.

Qualifications

• Previous administrative or customer service experience
• Excellent written and verbal communication skills
• Strong time-management and organizational skills
• Experience handling multiple tasks reliably and confidentially
• Proficient with Word, Excel, and Outlook

Responsibilities

• Manage the front desk and reception area for guests, employees, candidates, and vendors
• Greet visitors and connect them with staff or services
• Support Building Manager to maintain day-to-day operations
• Inventory management and weekly updates on office supplies
• Assist in vendor relations, facility procedures and emergency protocols
• Provide weekly walkthroughs of common areas and report issues
• Maintain organized reception area and calendar scheduling for conference rooms
• Support facility rental process and coordination of events

Skills

Customer service

Administrative tasks

Communication

Time management

Confidentiality

Attention to detail

Team collaboration

Professional appearance

Diversity awareness

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Communities In Schools of Central Texas (CISCT) is hiring a Customer Service Associate for our Austin office. The role supports employees and guests with administrative tasks, reception, and event coordination. Regular hours are 8:00 am–5:00 pm, with occasional evenings for events.

The position emphasizes reliability, strong communication, attention to detail, and teamwork, in a nonprofit, mission-driven environment. Compensation includes strong benefits and growth opportunities.